Project Manager -Incident Management

West Chester, PA, US • Posted 6 days ago • Updated 6 days ago
Full Time
No Travel Required
On-site
$100,000 - $110,000/yr
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Job Details

Skills

  • Management
  • Incident Management
  • Problem Solving
  • IT Management
  • Grafana

Summary

Incident Manager   
Must Have Technical/Functional Skills
Incident Management, SRE and operations engineering, reliability architecture, Automation and observability, executive communication
Roles & Responsibilities
Incident Manager - Resources to provide technical leadership for enterprise wide, high severity incidents, problem investigations, and high risk changes, while shaping reliability strategy, governance, and operational standards across complex, distributed platforms.
• Drive Incident resolution management by directing cross functional teams through high impact outages, systemic problem resolution, and large scale change events.
• Creating scripts in ELK, Grafana, AppDynamics, COP
• Auto-executing predefined queries in ELK, Grafana, AppDynamics, COP for real-time issues
• Attaching live query outputs (metrics, logs, traces) directly to alerts/incidents
• Eliminating manual tool navigation for IM and Alert teams
• Enhancing alert systems with contextual intelligence, including metric deviations and anomaly trends, relevant log snippets and patterns, and identifying affected CIs and downstream impacts
Education
Minimum Graduation
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91097129
  • Position Id: 8958992
  • Posted 6 days ago

Company Info

About Stanley David and Associates

We strive to add value and work as true partner with our clients

Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

-We have a Global Footprint with offices in 3 countries USA, UK and India.

-SDNA Global have built up an incredible reputation within the IT strategic hiring.

-We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

-Each SDNA member has over 5 years of experience in Talent Acquisition

-We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

-Telecom, Media and Hi-tech

-Health care and Life Sciences

-Energy and Utilities

-CPG, Retail and Transport

-Banking and Financial Services


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