We are seeking a Server Operations Engineer to provide Level 3 support across a large-scale enterprise environment. This is an operational role (not project-based), focused on patching, deployment, platform security, and incident troubleshooting. The successful candidate will bring strong SCCM expertise from a usage and deployment perspective, solid Windows Server OS knowledge, and an automation mindset to continuously improve how the team operates.
Core Responsibilities:
Patching & Deployment: Own day-to-day patching and software deployment execution using Microsoft SCCM, ensuring SLAs are consistently met.
Incident & Platform Support: Troubleshoot Windows Server OS issues, manage outages, and respond to last-minute requests as part of a Level 3 support function.
Automation: Read, amend, and troubleshoot existing PowerShell scripts to improve patching execution and reporting; bring ideas for automating and streamlining team processes (dedicated scripters are available for from-scratch builds).
Platform Security: Support platform security efforts alongside patching and deployment work.
Global Collaboration: Work within a global team of ~8, participating in a Follow the Sun support model, and coordinate with global stakeholders through established change management processes.
Required Skills and Qualifications:
SCCM Expertise: 3+ years of hands-on experience with SCCM for patching and software deployment (usage/deployment focus, not infrastructure build).
Windows Server OS: Strong troubleshooting and analysis skills across the Windows Server Operating System.
PowerShell: Medium-level scripting ability comfortable reading, amending, and debugging existing scripts.
Enterprise Scale Experience: Background operating in a large, enterprise-scale environment, with familiarity in change management and working with global teams/stakeholders.
Foundational Knowledge: Conceptual understanding of Active Directory, DNS, and DHCP roles.
Documentation: Experience authoring clear operational documentation.
Preferred Experience:
5+ years in Windows systems administration or server operations within a demanding enterprise organization.
Exposure to Transact-SQL, Splunk, SQL Server Reporting, or ITIL certification.
Experience with additional enterprise technologies such as Citrix, VMware, or HP.
What to Expect:
Standard 40-hour work week, typically starting around 8am for global team calls.
3 days per week onsite.
Rotational weekend on-call coverage approximately every 5 6 weeks to support deployment activities.
A collaborative, globally-based team of about 8, with gradual ramp-up and full support from teammates.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: cxbcsi
- Position Id: Job44746
- Posted 14 days ago
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