Delivery Leader

Job Responsibilities

• Manage and develop strong customer relationships
• Work from the Customer premises, thus ensuring regular and seamless communication and better connect
• Collaborate with Sales & provide inputs to formulate strategy and Sales plans for the account growth as well as new opportunities
• Work closely with Customer in understanding project and program requirements and issues for successfully implementing them
• Act as a trusted advisor to key customer stakeholders and executive sponsors to Vertical and Horizontal business and ensure they leverage the solution to achieve full business value
• Be the Brand Ambassador of Persistent in technical/business forums
• Support Sales in achieving revenue and gross margin of the key growth account/s
• Work towards crafting and implementing strategies that optimize the sales, Customer Service efforts and overall gross margins at Account level
• Adopt a customer centric business philosophy that focuses on delivering value to Key Growth Accounts
• Make innovation an important component of business growth strategy

Job Skills -

• The ideal candidate should have 18+ years experience in Techno managerial role in Delivery Management / IT experience, customer relationship/ engagement management.
• Must have had good delivery and domain experience in Data and Analytics space.
• Proven experience in data project delivery and data management within a consulting or software organization.
• Demonstrated ability to lead and drive successful data projects, ensuring alignment with business goals.
• Must have played a Technical / Hands-on Engineering Role and should have managed large Programs in complex multi-vendor scenario
• Must have experience in stakeholder management at VP / SVP / C-Levels
• Must have experience in responding to RFP s and ability to drive Proactive proposals
• Should be the go-to person for customer for overall delivery engagement
• Must be able to effectively communicate internally across departments and deliver cross-functional solutions and experience in working closely with offshore teams
• Should find collaborative work environment rewarding yet are equally content and able to work independently. As an influential and effective leader, good to have eagerness to share knowledge and best practices to develop and sustain an open line of communication with the team