Business System Analyst III (Wealth Management Digital Platform)

Raleigh, NC, US • Posted 5 hours ago • Updated 5 hours ago
Full Time
On-site
depends on experience
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Fitment

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Job Details

Skills

  • Business Systems
  • Acceptance Testing
  • System Integration
  • Financial Services
  • Root Cause Analysis
  • Presentations
  • Management
  • Process Improvement
  • Technical Support
  • User Experience
  • System Requirements
  • Forms
  • Documentation
  • Regulatory Compliance
  • Reporting
  • Data Analysis
  • System Testing
  • Analytics
  • Wealth Management
  • Banking
  • SQL
  • Relational Databases
  • Quality Assurance
  • Microsoft Excel

Summary

Overview

This position is responsible for providing troubleshooting and all aspects of operational business support for FCB's Wealth digital platform \"Wealth Access\". Performs needs assessments to identify feature enhancements and creates related business requirements. Works with technical teams to solution and implement these enhancements. Performs user acceptance testing and provides guidance on systems integration and general QA testing. Experience working in wealth management or financial services preferred. Responsible for user application testing, troubleshooting and root cause analysis. Comfortable communicating and presenting to management within Wealth Management to prioritize feature/enhancement deliverables. May occasionally guide less experienced analysts in the work group.

Responsibilities

  • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Works with operational teams to identify and implement process improvements to reduce errors and ensure data accuracy in core systems.
  • System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
  • Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
  • Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.

Qualifications

Required Skills: Bachelor's Degree and 4 years of experience in Operational Support, and Analytics OR High School Diploma or GED and 8 years of experience in Operational Support, and Analytics.

Preferred Skills: Product owner of Wealth Management /Banking core systems. Basic working knowledge of SQL and relational databases, User application testing. Troubleshooting. Ability to use excel to analyze data (pivots, lookups, etc.)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10122789
  • Position Id: 31979
  • Posted 5 hours ago

Company Info

About First-Citizens Bank & Trust Company

Why First Citizens?

As America’s largest family-controlled bank, we have a unique legacy of strength, stability and vision.In recent years, we’ve grown to become a top 20 U.S. bank and a member of the Fortune 500.

With growth comes opportunities to learn and advance.

Technology is mission-critical here – from innovations that make banking easier to ensuring funds and data are secure, we constantly seek to create efficiencies for our associates and customers.

Our technology team makes a lasting difference by delivering solutions that empower our customers to take charge of their financial future.

Discover what it’s like to make better happen every day at a bank that’s committed to offering you a supportive, vibrant and flexible work environment.

Equal Opportunity Employer.

Member FDIC.

 

Market Position
Top 20 U.S. Bank

Total Assets
$221B

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