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The workThe Order to Cash (O2C) Workflow Consultant is responsible for the design, configuration, and optimization of automated business processes within the S/4HANA digital core. They are responsible for the transition from legacy SAP Business Workflows to the modern S/4HANA Flexible Workflow framework. This role bridges the gap between functional business requirements and technical execution, ensuring that approval cycles for critical documents (Purchase Orders, Invoices, Journal Entries, etc.) are efficient, transparent, and compliant with federal internal controls. This role leads workflow architecture, scenario configuration, and technical troubleshooting.
Key responsibilities:- Architect and configure Flexible Workflow scenarios across assigned process area (P2P, O2C, B2R, H2R), utilizing the Fiori-based "Manage Workflows" applications
- Design multi-step approval patterns, including parallel approvals, agent determination rules, and deadline monitoring to ensure process velocity
- Configure Business Rule Framework plus (BRFplus) to drive complex workflow routing logic, ensuring that approval paths are dynamically determined based on federal spending limits or organizational hierarchy
- Manage Agent Determination, leveraging Responsibilities, Role-based assignments, and custom BAdIs to ensure the right federal official receives the right task at the right time
- Optimize the My Inbox Fiori App, ensuring unified task management experience for executives and providing necessary decision-support data within the task UI
- Extend standard workflow scenarios by developing custom Condition Expressions and Result Actions using the S/4HANA extensibility framework
- Maintain legacy SAP Business Workflows (WF-BATCH) where necessary, ensuring a seamless co-existence and migration path to modern Flexible Workflow
- Troubleshoot Workflow Errors, utilizing technical tools such as SWI1, SWIA, and the Workflow Log to resolve bottlenecks and stuck work items
- Ensure Audit Traceability, designing workflows that capture a complete "Chain of Command" and history of approvals to meet GAO and IG audit requirements
- Lead "Fit-to-Standard" Workshops, advising functional teams on how to utilize standard SAP workflow content to minimize custom development and technical debt
- Monitor Workflow Performance, using the Workflow Dashboard to identify process bottlenecks and recommend optimizations to reduce cycle times
Here's what you need:- 4+ years of experience in SAP Workflow, with a deep understanding of both S/4HANA Flexible Workflow and classic SAP Business Workflow
- Experience with BRFplus, specifically for creating decision tables and expressions that drive workflow routing
- Knowledge of Fiori and OData, specifically related to the My Inbox integration and Push Notifications
Nice to have:- Experience with ABAP Object-Oriented Programming, capable of developing custom BAdIs for agent determination and workflow conditions
- Proficiency in workflow administration codes (SWDD, PFTC, SWU3) and modern Fiori configuration tools
- Experience with Federal Approval Authorities, ensuring system-enforced Segregation of Duties (SoD) during the procurement and payment lifecycle
- Bachelor's degree in a related field
Eligibility requirements:- (no dual citizenship)
- Must be eligible to obtain a government Secret Clearance
- Willingness to travel up to 25%
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of
California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$86,400-$176,200 USD
What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
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