Senior Jira SAAS Administrator
Full Time
No Travel Required
On-site
Depends on Experience
Voto Consulting LLC
Fitment
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Job Details
Skills
- JIRA
- SaaS
- JQL
- Atlassian
- Agile
- Access Control
- Regulatory Compliance
- IT Service Management
- Workflow
- Documentation
Summary
Job Title: Senior Jira SAAS Administrator
Location: Washington DC (Onsite)
Duration: 6-12 Months
Position Overview
- We are seeking an experienced Jira SaaS Administrator to manage, maintain, and optimize our Atlassian Cloud environment.
- The ideal candidate will have deep expertise in Jira Software, Jira Service Management, and Atlassian Cloud administration.
- This role will partner with technology and DevSecOps teams to implement scalable solutions, improve workflows, and ensure platform reliability, security, and governance.
Key Responsibilities
- Administer and maintain Jira Cloud instance(s) including user management, permissions, and security
- Design, configure, and maintain projects, workflows, screens, issue types, fields, permissions, and notification schemes.
- Install, configure, and maintain Marketplace apps/plugins
- Manage Jira projects, boards (Scrum/Kanban), and dashboards
- Configure and support integration with enterprise applications and third-party tools
- Monitor system performance and implement optimization strategies
- Develop and maintain automation rules to improve operational efficiency
- Create and maintain technical documentation, knowledge articles, and operational procedures
- Support migration, enhancement, and continuous improvement initiatives.
- Manage user provisioning, access controls, groups, roles, and permissions
- Implement governance, standards, and best practices for Atlassian Cloud platforms
- Provide guidance and training to end users, project teams, and administrators
- Monitor platform health, usage, performance, and licensing
- Ensure compliance with security policies and data governance
- Troubleshoot and resolve platform issues, collaborating with vendors and stakeholders as needed.
Required Qualifications
- 5+ years of hands-on Jira Cloud/SAAS administration experience
- Strong understanding of Agile/Scrum methodologies
- Proficiency with Jira workflows, schemes, and configurations
- Experience with JQL (Jira Query Language)
- Knowledge of Jira permissions and security schemes
- Familiarity with Atlassian Marketplace apps
- Strong problem-solving and analytical skills
- Excellent communication and documentation skills
Preferred Qualifications
- Atlassian Certified Jira Administrator (ACP-620) or similar certification
- Experience with Jira Service Management
- Background in IT service management or DevOps
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91014022
- Position Id: 9010246
- Posted 9 hours ago
Company Info
About Voto Consulting LLC
Who we are & What we do
Voto is new era technology enabler which aims to revolutionize digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/augmented reality, etc,
Agility is in our DNA that enhances our capabilities span digital solutions, infrastructure, product engineering and security. We deliver these services across industry sectors such as automotive, BFSI, consumer packaged goods, e-commerce, Edu-Tech, engineering R&D, hi-tech, manufacturing, retail, and travel/transportation/hospitality.
Agility is in our DNA that enhances our capabilities span digital solutions, infrastructure, product engineering and security. We deliver these services across industry sectors such as automotive, BFSI, consumer packaged goods, e-commerce, Edu-Tech, engineering R&D, hi-tech, manufacturing, retail, and travel/transportation/hospitality.
Recognized as one of the fastest-growing IT services firms globally, Voto is delivering solutions across North America, Europe, Middle East, and APAC countries.
Voto Consulting LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.
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