Reliability/Network Monitoring/IT Support Analyst (Local to Memphis Only)
Nineteen Eleven Solutions
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Job Details
Skills
- Application Support
- Documentation
- Microsoft Visio
- Network Monitoring
- Reporting
- Scripting
- Technical Support
- infrastructure monitoring
Summary
- Junior-level candidates with ~2 years of experience in monitoring computer systems, networks, or applications.
- Backgrounds in NOC, IT operations, infrastructure monitoring, or application support are ideal.
- Experience with:
- Monitoring tools (alerts, tickets, logs)
- Basic scripting or automation
- Incident reporting and documentation
- Strong communication and documentation skills.
- Monitor systems, networks, and applications for performance and availability.
- Configure monitoring tools and set up alerts/tickets/logs.
- Respond to issues, escalate complex problems when needed.
- Write simple scripts or use tools to automate processes.
- Document monitoring procedures and maintain SOPs.
- Provide handover updates to the next shift.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
- At least 1 year of professional experience with computer systems.
- Basic knowledge of software and hardware concepts.
- Proficiency in Word, Excel, Visio (for documentation).
- Team player with good interpersonal and communication skills.
- Dice Id: 90925516
- Position Id: 9052303
- Posted 1 day ago
Company Info
About Nineteen Eleven Solutions
Nineteen Eleven Solutions: Your Trusted Business Consulting Partner
At Nineteen Eleven Solutions, we provide tailored consulting services to help your business thrive in a competitive landscape. Our expertise spans multiple industries, ensuring that we deliver the right solutions for your unique needs.
Nineteen Eleven Solutions is dedicated to offering exceptional business consulting services. As a certified Minority Business Enterprise (MBE), we are committed to enhancing diversity-spend initiatives and delivering prompt, responsive solutions. Our core principles include identifying the best solutions, collaborating with clients we admire, and treating everyone with respect and integrity. Our mission is to empower businesses with innovative solutions and strategic insights, partnering with them to achieve their goals.
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