Information Services Analyst


Tryfacta
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Job Details
Skills
- Windows Server
- Office 365 Administration
- Azure/AWS
- VMware/Hyper-V/Nutanix
- Microsoft SQL Server/SSRS
Summary
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States. Tryfacta has been ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!
Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Diva ID: 26-04913
Position Title: Information Services Analyst
Location: Milpitas, CA 95035
Duration: 6 Months
Work Schedule: M-F 40 hours/week (Telework allowed: 1-2 days per week)
Definition:
Depending upon assignment, plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component(s), and related system,s including large and small data processing and application systems. Works with users, troubleshoots, and resolves system issues; implements system improvements and upgrades. Assignments may include software development, database administration, security administration, network and server administration, service desk management, and GIS.
Distinguished Characteristics:
This is a senior journey-level position in the Information Technology Department. Incumbents in this position exercise independent judgment and discretion,n performing highly skilled technical computer work. It is distinguished from the Information Technology Manager in that the latter has overall responsibility for all aspects of operations, including job scheduling, backup and recovery, development and documentation of operational policies and procedures, and capacity planning, monitoring, and management.
- Assists with analyzing the growth needs of the City's application server resources to ensure the acquisition and timely implementation of required resources.
- Maintains expertise in City standard application server hardware, operating systems and software products.
- Participates in application server hardware and software acquisitions, installation and maintenance.
- Provides technical support for operating system, application, emulation and database software.
- Provides systems administration, database administration and technical support for the City's systems.
- Provides the security function, system backups and data recovery processes.
- Ensures that the resolution of client assistance and service requests is achieved within previously approved performance measures and client-directed service levels.
- Participates on project teams to ensure successful implementation of new systems or upgrades to existing systems.
- Assists the Information Technology Manager with hardware and software vendors for the proper acquisition, installation, operation, and maintenance of City application server resources.
- Establishes and evaluates backup strategy based on application requirements.
- Performs other related duties as assigned.
Knowledge of:
- Windows, macOS, Linux, iOS, Android, and other industry-standard operating systems.
- Standard Desktop & Server hardware and applications, emulation, operating systems,m and database software.
- Strong working knowledge of Microsoft Windows Server systems.
- Microsoft Office 365 Administration
- MySQL, Microsoft SQL Server / SSRS.
- Programming and scripting: Windows PowerShell, HTML, CSS, C#, JavaScript, PHP, SQL, or HTML5.
- Intermediate LAN/WAN/Wireless network troubleshooting.
- Redundant storage systems and backup strategies.
- Virtual Machines (Nutanix, Hyper-V, VMware, or other Hypervisors).
- Cloud Services (Azure or AWS).
- Diagnose application server hardware and software problems and take effective action to resolve problems promptly.
- Understand emerging technology and its application to improve City services.
- Establish and maintain effective working relationships with subordinates, peers, superiors, vendor representatives and clients.
- Perform system administration and database administration functions.
- Use the Internet, remote communications, and other advanced tools to increase productivity and perform job functions.
Experience and education:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Option 1:
Education:
Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Information Systems Management, or a closely related field.
AND
Experience:
Four years of increasingly responsible experience in the operation and administration of application server resources. Microsoft MCSA(365 or Azure) Microsoft Role-based Certification (Developer, Administrator, Solutions Architect, Data Scientist, DevOps Engineer, Security Engineer, or Data Engineer) or equivalent is required.
Experience with Client, Lenovo, or Dell Server Hardware installation and maintenance is highly desirable.
OR
Option 2:
Education:
Graduation from an accredited college or university with an Associate's degree in Computer Science, Information Systems Management,t or a closely related field.
AND
Experience:
Six years of increasingly responsible experience in the operation and administration of application server resources. Microsoft MCSA(365 or Azure) Microsoft Role-based Certification (Developer, Administrator, Solutions Architect, Data Scientist, DevOps Engineer, Security Engineer or Data Engineer) or equivalent is required.
Experience with Client, Lenovo, or Dell Server Hardware installation and maintenance is highly desirable.
OR
Option 3:
Education:
Graduation from an accredited college or university with a Bachelor's degree in a field not closely related to IT, or Computer Science or Information Systems Management.
AND
Experience:
Five years of increasingly responsible experience in the operation and administration of application server resources. Microsoft MCSA(365 or Azure) Microsoft Role-based Certification (Developer, Administrator, Solutions Architect, Data Scientist, DevOps Engineer, Security Engineer or Data Engineer) or equivalent is required.
Experience with Client, Lenovo, or Dell Server Hardware installation and maintenance is highly desirable.
Note: Additional experience may substitute on a year-for-year basis for the educational requirement.
License or Certificate:
Valid California Driver's License
Supplemental Information
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Information Technology Manager or higher classification in the Information Technology Department.
SPECIAL REQUIREMENTS
Essential duties require the following physical abilities and work environment:
- Hours may include weekends and holidays. Incumbents must be able to travel to various locations within and outside of the City of Milpitas to fulfill job responsibilities.
- When driving on City business, maintenance of a valid California driver's license and satisfactory driving record is required.
The City of Milpitas is an Equal Opportunity Employer.
Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
- Dice Id: 10107000
- Position Id: 26-04913
- Posted 9 hours ago
Company Info
At Tryfacta, our mission is to create opportunities for our clients, candidates, and our team members. As a Minority Owned Business Enterprise (MBE) with over 40 Diversity Certifications spanning 28 States, we are dedicated to supporting Staffing Programs and providing Tech and Business Advisory services to both the Private and Public sectors.
Our journey began in the late 1990s as a key player in the staffing industry, and we quickly expanded our expertise to include IT Consulting, with a specific focus on SAP Implementations. With over 26 years of experience, we have developed a robust business solutions model to tackle complex business challenges, consistently delivering services that surpass our clients' expectations.
At Tryfacta, our core values serve as a guiding compass, shaping our behavior and forming the foundation of our culture. These values drive our growth, foster our commitment to excellence, and enable us to serve our clients and stakeholders with character, entrepreneurship, respect, and a genuine desire to make a difference.
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