Apply Now

Senior Manager, Identity & Access Management - Global Operations

• Posted 1 day ago • Updated 1 day ago

Full Time

On-site

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Identity Management
Global Operations
Business Strategy
GR
Elasticsearch
Art
Fraud
KPI
Accountability
Continuous Improvement
Operational Excellence
Reliability Engineering
IT Service Management
Global Delivery
Service Management
High Availability
Root Cause Analysis
Partnership
IaaS
Workflow
Regulatory Compliance
Lifecycle Management
Provisioning
Directory Services
Authentication
Operational Risk
Auditing
DevOps
API
Coaching
Talent Management
Stakeholder Management
IT Operations
Leadership
Management
Cyber Security
Finance
Collaboration

Summary

{"description": " Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape.

Our crew are our greatest resource - by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.

Key Responsibilities

Leadership & Operating Model Transformation

Define and execute the global IAM operations strategy and target operating model, aligned to Zero Trust principles and Vanguard's enterprise risk posture.
Transform IAM operations from manual and reactive to automated, predictive, and scalable, with clear SLAs, KPIs, and operational health metrics.
Build and lead a globally distributed operations organization, fostering accountability, ownership, and continuous improvement.
Serve as a visible IAM operations leader in executive, risk, and governance forums-articulating outcomes, risks, and operational maturity.

Operational Excellence & Automation

Drive aggressive automation across IAM operational processes, including access provisioning, de-provisioning, lifecycle events, certifications, and exception handling.
Reduce operational friction and cycle times by eliminating toil, standardizing workflows, and integrating IAM into upstream and downstream technology platforms.
Partner with IAM engineering teams to ensure operability is designed in, not bolted on-shifting left on reliability, monitoring, and remediation.
Champion Site Reliability Engineering (SRE) and ITSM best practices within IAM operations.

Global Delivery & Service Ownership

Oversee incident, problem, change, and service management processes for IAM platforms and services ensuring high availability and resilience in partnership with engineering.
Lead root cause analysis for operational issues and ensure systemic fixes-not workarounds.
Drive consistency across regional teams while respecting local regulatory, audit, and business requirements.

Cross Functional- Partnership

Partner closely with cybersecurity, cloud, infrastructure, application, and business teams to embed IAM seamlessly into enterprise workflows.
Collaborate with compliance, audit, and risk partners to ensure IAM operations meet regulatory and control expectations.
Act as a key liaison between IAM strategy, engineering, and operations, ensuring execution matches intent.

Preferred Skills & Experience

IAM or Operations Expertise

Experience operating IAM services at enterprise scale, including:
- Identity lifecycle management
- Access provisioning and certifications
- Directory services and authentication platforms
- Privileged and non-privileged access operations
Understanding control frameworks, operational risk, and audit readiness.

Automation & Modern Operations

Proven success driving automation led- operational transformation in complex environments.
Familiarity with DevOps/SRE concepts, infrastructure as code, and API d-riven operations.

Leadership & Influence

Demonstrated success leading multiregional- teams, with strong coaching and talent development skills.
Ability to communicate complex operational concepts clearly to executives, engineers, and business partners.
Strong stakeholder management skills with the ability to influence without authority.

Preferred Qualifications

8+ years in IAM, cybersecurity, technology or enterprise technology operations, with 4-6 years in leadership roles.
Track record of leading large-scale operational or service transformation initiatives.

Why This Role Is Compelling

Opportunity to define the future of IAM operations at Vanguard.
High visibility role with direct impact on security, client trust, and business enablement.
Ability to build something enduring-not just run what exists today.
Work alongside senior leaders across cybersecurity and technology on mission critical- initiatives.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.", "salary_raw": "Row(double=None, string=None)"}

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90922487
Position Id: 24106169
Posted 1 day ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior Manager - AI Enablement

Malvern, Arkansas

•

2d ago

{"description": " Scope and Engineering Delivery Focus The Sr. Manager owns and evolves engineering capabilities across following domains: Lead the adoption and maturation of AI-amplified and agentic PDLC practices across all product teams. Enable outcomes aligned to Workplace Technology divisional OKRs, including 100% adoption of AI-assisted PDLC practices, reduced feature flow cycle time, and improved defect and quality metrics. Provide standardized tooling, patterns, and accelerators that all

Full-time

Principal AI Engineer

Malvern, Arkansas

•

8d ago

{"description": "At Vanguard, we're building next-generation AI-powered platforms to drive innovation and impact. As a Principal AI Engineer, you'll work with cutting-edge tools, large language models (LLMs), and emerging frameworks to develop intelligent systems. You'll collaborate with senior engineers and product teams-gaining hands-on experience while contributing to real-world AI solutions. As a Principal AI Engineer, you will be a pivotal technical leader driving the identification, design

Full-time

Technical Project Manager, Specialist

Malvern, Arkansas

•

2d ago

{"description": " Responsibilities: Project Leadership: Plan, execute, and deliver complex AI, model and data management and governance projects on time and within scope. Data Governance Expertise: Implement and advance enterprise AI, model and data governance frameworks, policies, and standards. Stakeholder Management: Collaborate with business and technology teams, and senior leadership to ensure alignment and adoption of governance practices. Risk & Compliance: Identify and manage AI and data

Full-time

Head of Marketing Operations & Measurement

Malvern, Arkansas

•

5d ago

{"description": " Head of Marketing Operations & Measurement The Head of Marketing Operations & Measurement is a senior leadership role responsible for modernizing how Advisor Marketing operates, scales, and measures its impact across Financial Advisor Services (FAS). As a member of the Marketing Leadership Team, this leader serves as the connective tissue between strategy and execution-bringing discipline, clarity, and data-driven rigor to how marketing plans are built, deployed, and optimized.

Full-time

Search all similar jobs