Senior Business Analyst
Location: Detroit, MI – Hybrid – 1 day a week onsite
Description:
Engagement Description:
Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap.
The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model.
Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities.
The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer.
Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities.
Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team.
Top 3 Required Skills/Experience:
5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes.
3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience.
Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements.
Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls.
Required Skills/Experience – The rest of the required skills/experience. Include:
Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation.
Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer.
Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations.
Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution.
Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting.
Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs.
Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations.
Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations.
Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls.
Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials.
Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders.
Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required.
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
Healthcare payer, health insurance, or another highly regulated industry.
AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management.
Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA.
Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions.
Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI.
Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience.
Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls.
Training development, working-session facilitation, and knowledge transfer to business users.
Education/Certifications – Include:
Bachelor's degree in Business, Supply Chain/Procurement, Information Systems, Data/Analytics, Engineering, or related field preferred; equivalent relevant experience may be considered.
Preferred certifications: PMP, Lean Six Sigma, Microsoft Power BI/Power Platform, or UiPath. Certifications are differentiators, not substitutes for hands-on results.
