DescriptionThe Control Room Management Specialist plays a pivotal role in advancing departmental goals and ensuring compliance with Department of Transportation (DOT) and Pipeline and Hazardous Materials Safety Administration (PHMSA) regulations related to 192. This position requires a self-starting, supremely organized individual with the ability to understand federal requirements and to develop and maintain a Control Center training, standards, and procedures program to meet those requirements.
Key Responsibilities- Maintain extensive knowledge of DOT PHMSA federal regulations and compliance requirements.
- Maintain Control Room Management (CRM) Procedures to ensure compliance.
- Support and maintain an effective training program for pipeline controllers, including initial and recurring training.
- Develop and maintain Alarm Management Program metrics and KPIs to evaluate and continuously improve the program's effectiveness.
- Supporting Control Center programs, including fatigue management, change management, and alarm management.
- Develop curriculum, training materials, best practices, desktop drills, manuals, and tests for operations and regulatory/compliance training programs.
- Supports CRM with internal/external inspections and audits.
- Conduct annual compliance training for controllers and management.
- Function as Gas Control representative for Supervisory Control and Data Acquisition (SCADA) system changes and projects.
- Help develop and oversee software enhancements to improve Gas Control's ability to operate the pipeline safely, efficiently, and in a compliant manner.
- Perform or oversee reviews of controller activities and workload analysis to ensure safe operations of pipeline systems.
- Support system-wide Gas Control Department goals, incident investigations, and lessons-learned initiatives.
QualificationsEducation: Bachelor's degree required or equivalent experience.
Experience: 6+ years working in a control center.
Previous experience with data analytics management, teaching, coaching, and presenting required.
Proven ability to handle multiple projects simultaneously with an emphasis on attention to detail.
Ability to build and maintain effective and collaborative relationships.
Preferred Knowledge / Skills Knowledge of DOT/PHMSA regulations, including control room management (CRM) requirements.
Understanding of the Natural Gas Industry and Gas Control operations.
Proficiency in SharePoint, Word, Excel, DataParc, and PowerPoint.
Experience developing and implementing control room training.
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