IT Project Manager

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Functional Title: IT Project Manager Job Title: Project Manager II Agency: Health & Human Services Comm Department: DIRECTOR OF PMO Posting Number: 17235 Closing Date: 06/20/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $4,801.16- $6,504.16 Pay Frequency: MonthlySalary Group: TEXAS-B-22 Shift: Day Additional Shift: Telework: Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 2611,8058,8060,8848,16KX,1D7X1,32EX,3D0X4,611X,612X,63A,63AX,641X,712X,8K000,BU,CE,EA,SEI16

The IT Project Manager II plays a key role in the IT Project Management Office, overseeing multiple projects across Health and Human Services departments. Reporting to the IT PMO Director, this position is responsible for managing large-scale, high-impact IT initiatives that affect both internal teams and external stakeholders, ensuring projects meet regulatory and strategic goals.

This role requires quick mastery of HHS IT project policies, processes, and tools. The IT Project Manager leads cross-functional teams, creates essential project documentation, manages schedules and budgets, and ensures timely, high-quality project delivery. They act as the main contact between project teams and stakeholders, building strong relationships and handling communication, conflict resolution, and customer satisfaction.

The ideal candidate is highly organized, motivated, and a natural leader. They are skilled in project execution, harnessing domain knowledge in risk management, change management, and issue resolution and helping stakeholders make informed decisions. Success in this role depends on navigating a complex organization, fostering trust, and overcoming challenges to deliver results.

Selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(40%) Provides leadership and expertise in project management. Project management involves the full spectrum of industry-accepted principles of project management including initiation, planning, execution, control, and closing assigned projects and subsidiary components. These activities include, but are not limited to, defining, and managing scope and customer expectations; work breakdown structures; detailed project schedules; cost estimation, resource plans; project plans; communications plans; budgets and cost tracking; presentations and briefings; metrics reporting; risk / issues and associated mitigation activities; quality control; change management processes; customer acceptance; lessons learned; and archiving project documentation. Coordinates various levels of projects including multi-million-dollar projects and oversees the initiation and planning of project deliverables, including cost estimates and projections. Identifies potential project risks and challenges, and designs strategies to mitigate or avoid them. Directs, develops, and evaluates projects utilizing accepted project management methodologies.

(25%) Simultaneously manages a portfolio of multiple projects to completion. Compiles and distributes project information, including status reports, project budget expenditures, milestone progress, and risks and issues. Manages project cost to ensure project completion is within budget. Monitors and manages project quality to ensure project deliverables are acceptable and fulfill the terms of the project contract or specifications. Obtains authorization and commitment and demonstrates business need and project feasibility. Reviews and presents recommendations to management. Serves as a project leader and manages and develops staff in project management. Develops and implements plans to communicate and explain project methodology and processes to stakeholders. Creates documentation procedures to capture and deal with changes in the original project plan. Develops criteria for evaluating programs, proposals, and other pertinent information related to project assignments.

(25%) Advises, consults, and negotiates with agency stakeholders on project activities. Ensures project management methodologies are followed and are consistent with agency, enterprise and DIR plans, standards, and guidelines. Provides leadership to internal and external teams / committees across the agency and HHS enterprise to ensure projects are coordinated, efficient and meet service level objectives. Maintains up-to-date knowledge of other HHS agencies IT-related projects and negotiates sharing of resources to achieve objectives across agencies. Establishes criteria, proposals, cost estimates, projections, goals, and objectives and directs program evaluation activities. This role also performs a strong leadership role in the development of a quality assurance framework, inclusive of policies, processes, reports, case studies, and recommendations for the IT community.

(10%) Designs, develops, and oversees project controls activities for the IT Project Management Office (PMO). Coordinates with project managers, IT leaders, other HHS departments, external State and Federal agencies, and the Department of Information Resources (DIR) to assure policies, standards, procedures, and activities and required reports conform to and are consistent with state requirements. Develops guidelines, procedures, policies, rules, and/or regulations and monitors for compliance. Develops, reviews, and revises policy, process, or legislative responses. Oversees the preparation of management and productivity reports and studies. Oversees special investigations, project assessments, research studies, and project compliance audits. Represents the Department by making presentations, providing information and testimony, collaborating with customers, other state agencies and federal partners. Responds to requests by legislators and other public officials.

Performs other tasks and duties as assigned.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of waterfall and agile project management principles.
• Knowledge in project management theories and practices.
• Knowledge of project management theories of systems and procedures used to evaluate a third-party vendor's performance.
• Knowledge of related state and federal laws, regulations, policies, rules, and requirements as well as the Texas legislative process.
• Knowledge of process improvement or quality assurance systems.
• Knowledge of strategic planning, budget management, and human resource management.
• Knowledge of the principles of leadership and how to effectively interact with various leadership styles.
• Skill with comprehending, interpreting, and applying various project, quality, and model-based methodologies, critical thinking, and problem-solving skills to complex issues within a fast-paced, deadline-driven, information technology environment.
• Skill in project management and task prioritization.
• Skill in synthesizing information and implementing approaches that make the most efficient use of limited resources.
• Skill in using a PC and Microsoft Project, Excel, Outlook, PowerPoint, Access, Vizio, and Word.
• Skill in performing quality assurance tasks.
• Skill in communication, public speaking, and executive level presentation.
• Skill in managing multiple, overlapping, and competing priorities.
• Skill in identifying problems, evaluating alternatives, and implementing solutions.
• Skill in working collaboratively and cooperatively with diverse groups.
• Skill in written and oral communication.
• Ability to communicate effectively with all levels of an organization in a variety of formats.
• Ability to exercise sound judgment in making critical decisions.
• Ability to analyze complex information.
• Ability to develop plans to address identified issues.
• Ability to demonstrate negotiation and facilitation skills.
• Ability to plan, assign, and/or supervise the work of others.
• Ability to think creatively and support creative thinking in others.
• Ability to establish goals and objectives.
• Ability to effectively manage, motivate and build effective work teams.
• Ability to accurately interpret data, evaluate reports and make timely and effective decisions.
• Ability to organize and present information effectively, both orally and in writing.
• Ability to work independently and deliver results in an environment of broad, consultative management.
• Ability to analyze systems and procedures.
• Ability to adapt to change or modify behavior in response to changes in situations or priorities.

Registrations, Licensure Requirements or Certifications:

• Project Management Professional (PMP) Certification preferred.
• Agile Certified Practitioner (PMI-ACP) preferred.
• Certified Agile Scrum Master (CSM) preferred.
• Scaled Agile Framework (SAFE) certifications preferred.

Initial Screening Criteria:

• Graduation from an accredited four-year college or university is required.
• Project Management Professional (PMP) Certification preferred.
• Agile Certified Practitioner (PMI-ACP) preferred.
• Certified Agile Scrum Master (CSM) preferred.

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

• Selected candidates must be legally authorized to work in the U.S. without sponsorship.
• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.