Office 365 Engineer

Description
Position summary:

We are seeking a highly skilled and self-driven Microsoft 365 Communication Systems Engineer to join our Corporate Platform Engineering team. This role emphasizes Exchange administration (on-prem and cloud), Microsoft Teams management, and M365 governance, with strong knowledge of Purview retention policies and Defender for Cloud. The ideal candidate will be a well-rounded M365/Entra/Azure engineer who can troubleshoot complex issues, drive adoption of integrated SaaS solutions (e.g., Jira, ServiceNow in Teams), and maintain a secure, compliant environment.

Key Responsibilities

Exchange Administration
Manage and maintain Exchange Online and on-prem Exchange environments, including mail flow, hybrid configurations, and security hardening.
Implement and monitor Defender for Cloud policies related to email security.
Troubleshoot mail delivery, transport rules, and compliance issues.
Microsoft Teams Management
Configure and optimize Teams policies, governance, and lifecycle management.
Drive adoption of Teams integrations with SaaS platforms like Jira and ServiceNow.
Support Teams Rooms and meeting experience enhancements.

Compliance & Security
Design and maintain Purview retention and compliance policies across Exchange, Teams, and SharePoint.
Participate in security reviews and ensure adherence to NIST, ISO, CIS, PCI, and FFIEC standards.
Assist with Entra ID configurations, including SSO for SaaS apps and conditional access policies.

Core Infrastructure Skills
Perform basic engineering tasks: Active Directory, Group Policy, schema updates, and certificate renewals.
Utilize monitoring tools for proactive issue detection and resolution.
Automate tasks using PowerShell for M365 and Azure environments.

Operational Requirements
Execute after-hours changes as needed under strict Change Management processes.
Document configurations, troubleshooting steps, and knowledge transfer materials.
Collaborate across teams to identify issues and deliver solutions quickly ("fail fast" mindset).

Qualifications
Deep expertise in Exchange Online and on-prem Exchange administration.
Strong knowledge of Microsoft Teams governance, lifecycle management, and SaaS integrations (e.g., Jira, ServiceNow).
Experience with Purview compliance and retention policies.
Familiarity with Defender for Cloud and email security best practices.
Working knowledge of Entra ID, SSO configurations, and Azure AD Connect.
Proficiency in PowerShell scripting for automation and troubleshooting.
Solid understanding of Active Directory, Group Policy, schema updates, and certificate management.
Experience with network and server administration fundamentals.
Knowledge of general disaster recovery validation methods and willingness to assist in testing efforts.
Comfortable working within a strict, heavily vetted Change Management process.
Ability to maintain security and risk controls, with familiarity in common hardening standards.
Strong documentation skills for platform configurations and user instructions.
Excellent troubleshooting skills and ability to take ownership of tasks from start to finish.
Exceptional communication and problem-solving skills; able to clearly articulate initiatives and solutions.
Highly organized with strong attention to detail.
Self-driven, proactive, and able to fail fast and adapt quickly.

Work Conditions & Expectations
Hybrid Schedule: 3 days onsite in Winston-Salem, NC; remaining days remote.
Operational Flexibility: Ability to perform after-hours changes and participate in on-call rotations when required.
Dynamic Environment: Work involves frequent troubleshooting, collaboration across teams, and adapting to evolving technologies.
Security & Compliance: Must adhere to strict Change Management processes and participate in security reviews as needed.
Standard Office Setup: Role primarily uses standard IT equipment (laptops, conferencing tools, monitoring systems) with occasional interaction with server rooms or networking hardware.
Job Type & Location
This is a Permanent position based out of Winston-Salem, NC.
Pay and Benefits
The pay range for this position is $95000.00 - $125000.00/yr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Winston-Salem,NC.
Application Deadline
This position is anticipated to close on Mar 27, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.