Onsite role for Subject Matter Expert (SME OR Administrator-) Location: Dallas, TX Onsite Role

Hello All

Title: Subject Matter Expert (SME OR Administrator)

Location: Dallas, TX Onsite Role

Experience Strong hands-on experience with: Control M , SolarWinds ,BMC BladeLogic & StackStorm

Job Details :

Job Scheduling & Workload Automation (Control M)

• Administer and support Control M Server and Control-M EM environment.
• Create, modify, and maintain batch jobs, calendars, and dependencies
• Troubleshoot job failures and performance issues
• Partner with application teams to optimize batch processing and reduce failures

Observability (SolarWinds)

• Administration and Maintenance of SolarWinds Orion platform.
• Configure and maintain SolarWinds configuration to monitor for servers, network devices, databases, and applications
• Set up alerts, thresholds, dashboards, and reports
• Analyze performance trends and proactively identify issues
• Ensure monitoring coverage aligns with SLA and business requirements

Automation & Orchestration (StackStorm)

• Design, build, and maintain automated workflows for infrastructure and operational tasks
• Integrate StackStorm with monitoring, ticketing, and cloud platforms (e.g., ServiceNow, AWS, Azure)
• Develop reusable actions, rules, and workflows to reduce manual effort
• Support event driven automation for incident response and self healing use cases

Configuration Management & Compliance (BMC BladeLogic)

• Administration and configuration of BMC BladeLogic and BMC TrueSight reporting server.
• Manage patch policies and configuration for OS and databases using BladeLogic
• Automate patching, compliance checks, and remediation
• Ensure configuration consistency across environments (Prod / Non Prod)
• Support audit, security, and compliance initiatives
• Packaging of third-party applications and deployment through bladelogic.

Operational & Governance Responsibilities

• Participate in incident, problem, and change management processes (ITIL aligned)
• Provide Tier 3 support and root cause analysis for tool related issues
• Create and maintain documentation, SOPs, and runbooks
• Mentor junior engineers and provide cross training
• Collaborate with security, cloud, network, and application teams

Required Skills & Experience

Technical Skills

• Strong hands on experience with:
  • Control M
  • SolarWinds
  • BMC BladeLogic
  • StackStorm
• Solid understanding of Linux and Windows server environments
• Scripting experience (Python, Bash, PowerShell preferred)
• Experience with cloud platforms (AWS and/or Azure) is a plus
• Familiarity with ServiceNow integrations is desirable

Operational Knowledge

• Strong understanding of IT operations, monitoring, automation, and job scheduling
• Experience working in 24x7 enterprise environments
• Knowledge of ITIL processes (Incident, Change, Problem Management)

Soft Skills

• Strong troubleshooting and analytical skills
• Ability to work independently and handle complex issues
• Clear communication skills with technical and non technical teams
• Detail oriented with a focus on reliability and stability