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Job Location-RemoteWe're hiring a
Senior Salesforce Developer/Agentforce to join our team and help design, build, and deliver scalable, AI-enabled Salesforce solutions across enterprise environments.
In this role, you'll work hands-on with
Apex, Lightning Web Components (LWC), Flows, and Service Cloud, contributing to
Agentforce and intelligent automation use cases. You'll collaborate with cross-functional Agile teams, mentor developers, and support Salesforce delivery end to end-from design to post-go-live.
Responsibilities- Design, develop, and customize Salesforce solutions using Apex, LWC, Flows, and AI-enabled workflows
- Implement and support Agentforce and intelligent automation, especially within Service Cloud
- Build and support integrations using REST/SOAP APIs, MuleSoft, and ETL tools
- Participate in solution design, testing, deployment, and production support
- Conduct code reviews and ensure Salesforce best practices, scalability, and security
- Create technical documentation and solution designs
- Mentor junior and mid-level developers
- Collaborate with clients, product owners, architects, and Agile teams
- Participate in Agile/Scrum ceremonies
- Support pre-sales and solutioning efforts when required.
Must-Have Qualifications- 5+ years of hands-on Salesforce development experience
- Strong expertise in Apex, LWC, SOQL, unit testing, and the Force.com platform
- Solid experience with Service Cloud (case management, automation, digital channels)
- Experience with Agentforce, AI-powered automation, or intelligent agent use cases
- Strong background in integrations, OOP design patterns, and relational databases
- Proficiency in HTML, JavaScript, CSS, and web services (REST, SOAP)
- Experience working in Agile/Scrum environments
- Advanced English (written and spoken).
Certifications- Salesforce Platform Developer I - Required
- Salesforce Platform Developer II - Required
- Salesforce Service Cloud Consultant - Preferred
- Salesforce AI / Agentforce-related certifications - Required
At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.
The base salary for this position is $140,000-$170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is: 02/26/2026
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