IoT Architect

IoT Architect - L3
Location: - Houston, TX Hybrid
Exp: 10+yrs
Visa Independent Candidates

Role Summary:
The SR. Analyst, Operational Technology - Terminals role is responsible for Vendor & Application management as well as performing or monitoring activities and projects related to the operation, integration, implementation, upgrading, and/or changes to Operational Technology systems. 

Roles and Responsibilities 
Implementation / Administration
Project Implementation - Complete assigned tasks that assist with the implementation of various projects related to applications. Document end-user requirements related to the new applications.
System Maintenance - Perform the maintenance of various systems and technologies. Respond to reported application issues. 
Application Administrator - Perform setup and configuration of assigned applications and administering systems interfaces.
Support
Internal Support - Coordinate the various IT systems with lifecycle management of assigned and dependent applications.
Documentation - Manage documentation for all supported applications and ensure documentation is current.  Documentation may include IT PMO, Disaster Recovery, Interconnection, etc.
Testing - Manage testing of multiple system upgrades before releasing them to the Business and provide recommendations for application system upgrades and enhancements.
On-Call Support - Provide on-call support during non-business hours to Operations on an as-needed basis.
Customer Service - Providing exceptional customer service.
SOX/Compliance - Monitor, perform and document processes and system internal audits. Monitor and conform to all SOX Compliance mandates.
Training - Be familiar with and be able to deliver training for new users on operational technolgy systems and for all users on updated operational technolgy systems. Understand and disseminate training plans for operational technology systems throughout the company.  Function as a training resource for all users. 
Process Improvements - Contribute and/or Lead based on knowledge and experience, continuously identify potential opportunities to increase efficiencies and/or improvements to existing processes.  Identify gaps in the current business model and propose processes that will help move the business forward.
And other duties as assigned.

Position Requirements:
Degree – Desired - Management Informational Systems, Computer Science, and/or Engineering 
7-10 years of experience supporting Terminal Automation Systems (Toptech TMS) and/or Operational Technology (OT) environments within refined fuels or related industrial domains.

Preferred technical experience includes: 
Linux administration, PuTTY, Toptech TMS, MySQL, Microsoft SQL Server, Programmable Logic Controllers (PLCs), Human Machine Interfaces (HMIs), Operator Interface Panels (OIPs), refined petroleum load rack controllers (MultiLoad, AccuLoad), client/server architectures, Penguin (Stratus) ztC Edge technologies, and browser based applications.
Demonstrated ability to troubleshoot, configure, install, upgrade, and support industry specific applications and systems, including Toptech TMS, FuelsManager, Rosemount TankMaster, System Associates Inc. WeighMaster, Railman, and Digi PortServer devices. This includes diagnosing communication, data integrity, and integration issues across OT and IT boundaries.
Strong critical thinking and problem solving skills, with the ability to analyze complex system interactions, perform root cause analysis, and implement effective corrective actions in high availability terminal environments. Experience configuring serial, network, and protocol integrations (e.g., Digi PortServer configurations) is essential to ensure reliable system communications and operational continuity.
Infrastructure and Operating Systems: Strong working knowledge of Linux environments and Windows operating systems, along with network infrastructure components including routers, switches, firewalls, and related network security technologies.
IT/OT Application Experience: Hands-on experience supporting and administering IT/OT applications such as FactoryTalk AssetCentre, Rockwell Secure OT, BeyondTrust Privileged Remote Access (PRA), Pleasant Password Server, or similar asset management, cybersecurity, privileged access, and backup/recovery solutions.
Security, Access, and Remote Support Capabilities: Proven ability to configure, manage, and troubleshoot secure remote access, privileged credential management, and recovery operations across IT and OT environments. This includes leveraging tools such as BeyondTrust PRA to ensure secure vendor and internal access, maintaining compliance, and supporting high-availability operational systems.
Ability to travel up to 25% both domestically and internationally.

Certificates & Licenses:
Linux RedHat (Preferred)
Toptech Training certification (Preferred)
Rosemont TankMaster Certification
Microsoft Intermediate, CCNP, Comptia, GSEC, SSCP