General Tasks and Responsibilities Will Include:- Assess hardware, track and help manage deployment, print mapping, and Technical Dress Rehearsal (TDR) activities to support Epic deployment
- Conduct future state walkthroughs with department leads and stakeholders to develop hardware design and technical requirements
- Break down gathered information into detailed data sources for deployment, purchasing, and testing teams
- Design and build workstation and printer mapping in Epic
- Coordinate between various IT teams to ensure deployment completion and TDR readiness
- Create TDR test plans and technical documentation
- Track TDR progress and issues; follow up with teams for resolution
- Report TDR progress and status to leadership
- Coordinate user groups, project teams, and leadership, including scheduling meetings, managing minutes, and follow-up activities
- Present concepts clearly and explain technical design issues to non-technical audiences
- Contribute effectively within a fast-paced team environment while collaborating across teams for deployment and testing
- Work within timelines and resource constraints defined by the PMO
- Maintain current Epic certification (current or one version prior)
- Perform additional duties as required
- Collect and transform large quantities of information into meaningful business requirements
- Develop and modify requirements documentation for the design and implementation of clinical information systems
- Analyze and document business requirements and processes using conceptual data models, process flowcharts, and technical specifications
- Convert gathered information into details including data sources, user types, interface components, reporting needs, and administrative system needs
- Define external interfaces, constraints, quality issues, and non-functional requirements
- Provide project management teams with identified risks and assist in developing solutions
- Plan, organize, facilitate, and lead meetings and workgroups; execute follow-up activities
- Ensure defined requirements are accounted for and quality standards comply with internal policies and industry standards
- Document changes through standard change control processes
- Plan, coordinate, and support unit acceptance testing and deployments
- Perform end user and application support, including resolution of application defects
- Develop and execute project presentations
- Provide training, mentorship, supervision, and direction to Junior Clinical Business Analysts and other team members
- Lead process improvement initiatives and identify opportunities for improvement
- Interview Junior Clinical Business Analysts, Level I and II Analysts, consultants, and other team members
- Work beyond regularly scheduled hours as required
- Maintain approximately 80% remote and up to 20% on-site presence, with ability to report onsite within 48 hours when required
Qualifications:- Epic Certification in any major module required
- Good understanding of printing, Epic end user hardware needs, and related workflows
- Detail-oriented with strong written and verbal communication skills
- 2–5 years' experience with Epic EMR and/or other clinical applications
- Experience assessing, designing, developing, and implementing corporate-wide clinical systems
- Experience collecting, defining, and managing requirements for clinical information systems
- Experience optimizing project scope, benefits, and risks while managing stakeholder expectations
Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
All full-time employees are eligible for the following benefits:
Medical, dental, vision health benefits
Life Insurance and AD&D (paid by company)
401k, Flexible and Dependent Care Spending Account plans.
Paid-time Off or Paid Sick Leave (amount dependent on position level and if required by state).
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