AV Event and Conference Room Support Specialist
Hartford, CT, US • Posted 27 days ago • Updated 2 hours ago

Software Guidance & Assistance
Dice Job Match Score™
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Job Details
Skills
- Insurance
- Microsoft
- WebEx
- Technical Support
- Collaboration
- Real-time
- Problem Solving
- Management
- Inventory
- Repair
- Video
- Lighting
- Communication
- Streaming
- Audiovisual
- AV
- Computer Networking
- MEAN Stack
- Customer Service
- Training And Development
- SAP BASIS
Summary
Responsibilities :
- Event Setup & Operation:
- Configure and operate audio, video, and lighting systems for corporate events, town halls, and executive meetings.
- Ensure proper signal flow and connectivity across AV components.
- Provide technical expertise for Microsoft Teams and WebEx platforms
- Troubleshoot platform issues during live sessions.
- Conference Room Technology Support
- Perform necessary health checks on integrated conference room systems
- Troubleshoot issues with technology as they arise in a professional and efficient manner
- Perform upgrades and installation of technology within the environment.
- Collaboration & Communication:
- Partner with event organizers, IT teams, and external vendors to align technical requirements.
- Offer real-time support and problem resolution during events.
- Equipment Management:
- Maintain AV inventory and ensure equipment readiness.
- Perform routine maintenance and escalate repair needs promptly.
- Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards).
- Familiarity with Poly conferencing systems and AV signal flow.
- Strong troubleshooting skills and ability to work under pressure.
- Excellent communication and interpersonal skills.
- Ability to lift and transport AV equipment (up to 50 lbs).
- Comfortable working in fast-paced, high-pressure environments.
- Experience with streaming platforms and hybrid event technologies.
- Knowledge of AV control systems and networking basics.
- CTS (Certified Technology Specialist) or equivalent certification.
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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- Dice Id: sgainc
- Position Id: 26-00110
- Posted 27 days ago
Company Info
About Software Guidance & Assistance
Founded in 1981, SGA is a technology and resource solutions provider with a national footprint and headquartered in the shadow of Wall Street. We’re a certified women-owned business. We provide contingent staffing, direct placement, and professional and managed services to transform businesses and evolve careers. We’re small enough to tailor our services to each client and big enough to deliver for some of the world’s largest employers. Our professionals are experts in areas such as IT, finance, accounting, risk, and clinical.
SGA provides contingent staffing, direct placement, and professional and managed services nationwide for Fortune 500 companies, mid-size businesses and select startups.
Our core skillsets include all areas of technology – business & data analysis, cyber & network security, database administration, development & architecture, infrastructure, program & project management, quality assurance & testing. We also deliver talent across professional business functions such as finance, accounting, risk, and clinical.
Our Professional & Managed Services team delivers IT projects through onshore, offshore and hybrid delivery models. We develop software products, modernize applications, add features, and integrate and maintain systems. Our scope covers, among others, complex application suites, data management and visualizations, machine learning and mobile applications.


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