Desktop Support Specialist
Stellar Professionals LLC
Dice Job Match Score™
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Job Details
Skills
- ActiveDirectory
- ServiceNow
- RDP
- Troubleshooting
- iOS
- Printers
- Networking
- Hardware
- Call-Center
- Support
Summary
Position Details
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Role: Service Desk Personnel
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Location: Nashville, TN (312 Rosa Parks Avenue)
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Work Arrangement: 100% On-Site (Must be local or reasonably close)
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Schedule: Monday – Friday, 8:00 AM – 4:30 PM CST (7.5 hrs/day)
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Interview Process: Either Webcam or In-Person
Key Technical Skills Required
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Active Directory Management: Password resets, account unlocks, OU navigation, and attribute lookup.
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ServiceDesk & Ticketing: Ticket assignment and lifecycle management using ServiceNow.
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iOS & Mobile Support: Setting up, deploying, and backing up/restoring iPads & iPhones.
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Printer Administration: Managing server and local print queues.
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Remote Support Tools: MSRA, RDP, MS Teams, and Cisco WebEx.
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Networking & Hardware: VPN, LTE, Wi-Fi troubleshooting, and hardware deployment.
Qualifications
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Experience: Prior IT Call Center experience preferred (handling up to 30 calls/day).
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Soft Skills: Outstanding customer service and interpersonal communication skills.
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Physical Requirement: Must be able to lift at least 50 lbs.
- Dice Id: 91138038
- Position Id: 12275-13875-1791903112
- Posted 11 hours ago
Company Info
Stellar Professionals LLC stands out in the industry, offering a distinctive fusion of over 15 years of seasoned Staffing professionals and a vibrant community of over 150,000 LinkedIn followers. Our AGILE Staffing services are tailored to assist businesses in finding the ideal talent for their projects. In contrast, our Client Acquisition Services are focused on securing more public/private sector projects. Our disruptive approach to staffing and business consulting, encapsulated in our motto 'Agility and Excellence,' truly sets us apart. Contact us today to explore how we can transform your business. Stellar Professionals has a proven track record of success, offering comprehensive capabilities and profound industry knowledge to help you tackle your organization's most intricate issues.
Since our establishment, we have consistently broadened our client base, with a burgeoning roster of returning and new clients each year. This steady expansion is a testament to the value and caliber of our services, instilling unwavering confidence in our potential clients. Many remarkable people want to do something significant but different. With over 15 years of experience in the Talent Acquisition and Staffing industry, we found that Staffing agencies spend a lot of money on Business Development and recruitment activities with low ROI. Therefore, we at Stellar Professionals LLC develop an innovative, cost-effective solution to help you build great Business partnerships and increase revenue.
Stellar Professionals LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.
