help desk

MADISON, WI, US • Posted 1 day ago • Updated 2 hours ago
Full Time
Part Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Help Desk
  • Customer Service
  • Customer Facing
  • Communication
  • Technical Support
  • Microsoft Office
  • Identity Management
  • ACD

Summary

Help Desk II (159835)

Madison, WI (Hybrid) 2 days a week onsite

Max rate 22/Hr on 1099



Top Required skills:

At least 1 year of experience working with digital tools, systems, or platforms, with a demonstrated

ability to quickly learn new technologies

At least 6 months of experience in a customer service or client facing role, with proven success in

resolving issues and building positive relationships

At least 6 months of experience working in team-based environments, actively contributing to

shared goals and engaging in open communication with colleagues


Nice to Have Skills:

Experience providing IT support in a professional setting

Experience working with Microsoft Office Suite

Experience providing identity management administration

Experience working with a web-based ACD system
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10265865
  • Position Id: OOJ - 1746-747-1781534730
  • Posted 1 day ago
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