Job Description
Core Responsibilities
- The PM will ideally bring expertise in vendor management, contract execution, and schedule management related to third-party engagements.
- Experience managing vendor timelines, contract milestones, and cross-organizational dependencies is highly preferred, though not required.
- Quickly establish trust with project sponsors and key stakeholders.
- Lead end-to-end AI implementation projects aligned with client objectives and organizational strategy.
- Build and maintain strong relationships with external clients, serving as the primary point of contact for project communications.
- Manage cross-functional teams, including Data Scientists, Data Engineers, DaVita teammates, and contractors.
- Develop and manage project plans, schedules, budgets, and resource allocation.
- Provide polished executive communication, collaborating with Senior IT Leaders and Business Executives.
- Operate effectively in an empowered, high-accountability environment, using professional judgment to drive business value.
- Manage delivery of 2-4 large-scale, complex IT/AI projects simultaneously.
- Represent projects in governance forums and cross-departmental meetings.
- Collaborate with Project Leadership Teams to create and maintain project charters, schedules, communication plans, and change requests (PCRs).
- Serve as the single accountable party for project financial management, including forecasting, accrual tracking, variance management, contingency oversight, and labor approvals.
- Partner with lane leads to develop and maintain staffing plans.
- Proactively manage risks, issues, and dependencies; escalate appropriately to Sponsors, PMO Leadership, and Senior IT Leadership.
- (Preferred for second PM role) Manage vendor schedules, contract milestones, and third-party delivery timelines to ensure contractual and operational alignment.
Education & Qualifications
- Proven ability to build long-term professional relationships grounded in trust and respect.
- Strong business and technical acumen.
- Experience managing stakeholder expectations in complex IT environments.
- Adaptable leadership style suited for dynamic environments with evolving business needs.
- Exceptional communication skills across executive, technical, and business audiences.
- Strong problem-solving and critical-thinking capabilities.
- Ability to navigate complex organizational structures.
- Experience managing IT and AI implementation projects.
- Demonstrated track record of successful technology project delivery.
- Excellent client communication and relationship management skills.
- PMP or Agile certification required.
- Experience with Agile/Iterative tools (Jira, Confluence).
- Experience with PPM tools (Apptio TargetProcess).
- Financial management experience (Apptio One, Excel).
Nice to Have
- Knowledge of Ambient Listening, Machine Learning, and emerging AI technologies.
- UX/User Experience project experience.
- Experience working within a Product-Centric organization.
- Experience managing AI vendors from RFP through implementation.
Qualifications
Education and Qualifications:
- Proven ability to build strong, long-term professional relationships, based upon trust and respect.
- Sound business and technical acumen
- Experienced with stakeholder expectation management
- Adaptable leader who is thrives in a dynamic work environment, in which project solutions deliver real benefit to patients, and in which business needs evolve over the lifecycle of individual projects
- Excellent ability to communicate at all levels in a clear, confident, concise manner.
- Excellent problem solving and critical thinking skills
- Ability to learn and navigate complex organizational structures
- 4+ years of experience managing IT and AI implementation projects
- Strong track record of successful project delivery in technology implementations
- Excellent client communication and relationship management skills
- PMP certification or Agile certification
- Experience using Agile/Iterative project management platforms (Jira, Confluence)
- Experience using a PPM (Project and Portfolio Management) tool. (Apptio Target Process)
- Experience financial management (Apptio One, Excel)
Nice to have:
- Ambient listening, Machine Learning knowledge and understanding of AI technologies
- Emerging AI technology
- UX/User Experience project experience
- Working in Product Centric Organization
- Working with AI Vendors from RFP to implementation