FGPP SME - Production Support

Job Title: FGPP(Finastra Global PAYplus) Production Support Sme Location: USA -Remote Duration: Long Term Job Summary: This role of the SME is to be the client's technical focal point for the client's FGPP in production. To troubleshoot and solve issues in production. Qualifications & Skills Strong & proven FGPP issue/case analysis: triage, recreation, trace analysis, DB and GUI usage.Deep FGPP business and functional knowledge.Proven hands-on FGPP configuration experience: profiles and rules se

Location: Remote USA Open Positions: 4 Role Type: Production Support / SME Job Summary We are seeking experienced FGPP SMEs to serve as the technical focal point for production support. The role requires deep functional and technical expertise in FGPP, strong hands-on configuration experience, and the ability to troubleshoot complex production issues through trace, database, GUI, payment-flow, and configuration analysis. The SME will handle advanced escalations from L2, work directly wi

Job Title: FGPP Production Support SME Location: Remote Duration: 12 Months This role of the SME is to be the client's technical focal point for the client's FGPP in production. To troubleshoot and solve issues in production. Qualifications & Skills: Strong & proven FGPP issue/case analysis: triage, recreation, trace analysis, DB and GUI usage. Deep FGPP business and functional knowledge. Proven hands-on FGPP configuration experience: profiles and rules setup, not only setup design. Customer-fac

Job Title: Application Support Lead (L3 / Production Support) Role Summary We are seeking a proactive and ownership-driven Application Support Lead, to oversee production stability, incident management, and continuous improvement for enterprise applications. This role goes beyond traditional supportfocusing on preventing issues, driving root cause resolution, and improving system reliability across the application landscape. The ideal candidate brings strong production support experience, s