Systems Integration & Support Manager
Dice Job Match Score™
🔢 Crunching numbers...
Job Details
Skills
- Systems Integration & Support Manager
Summary
Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.
Job can be located in either Montvale NJ, Flanders NJ, or Pell City, AL.
Job Summary
The Systems Integration & Support Manager is responsible for the operational stability, configuration, and continuous improvement of enterprise application platforms supporting ERP and business operations. This role provides hands-on leadership across integration platforms, document management systems, business process automation, and monitoring solutions, managing the supporting team as direct reports. The position balances day-to-day production support with the strategic expansion of enterprise automation, workflow optimization, and agentic AI capabilities to increase business value and operational efficiency
Enterprise Application & Integration Management
Provide configuration, support, and lifecycle management for ERP-adjacent applications and point solutions.
Own enterprise managed file transfer solutions, including Axway and related secure transport platforms.
Manage tax, document management, and business process automation platforms integrated with core ERP systems.
Operational Stability & Production Support
Ensure availability, performance, and reliability of supported platforms through proactive monitoring, alerting, escalation, and root cause analysis.
Coordinate with cross-functional infrastructure, database, security, and vendor teams to resolve production issues efficiently.
Oversee monitoring tools and remediation workflows to maintain seamless operational efficiency.
Process Optimization & Next-Gen Automation
Drive continuous improvement by identifying, designing, and scaling automated workflows across business platforms.
Partner with enterprise stakeholders to evaluate and implement agentic AI tools, modern orchestration, and intelligent process enhancements.
Oversee the health, maintenance, and expansion of existing integration and automation scripts to ensure high reliability.
Qualifications
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
3-7+ years in enterprise application support/integration (manager/lead or senior hands-on role)
Strong application configuration and enterprise production support experience
Solid technical foundation in Windows, Windows Server, Linux server, networking, and VDI environments
Experience partnering with AI teams to operationalize agentic/AI-enabled automations using workflow/RPA tools (especially Microsoft Power Automate and/or Automation Anywhere - build, run, monitor, improve)
Experience with monitoring tools and escalation models
Managed File Transfer and ERP integration experience
Nice to have
We should make these items considerations, but not requirements. The experience is more important than the actual application called out here. Document management and automation platforms (Axway SecureTransport, Hyland OnBase, Tungsten Transact - formally Ephesoft, Microsoft Document intelligence.)
Understanding of application lifecycle management, integration patterns/methods, and database integration concepts
Proven ability to balance operational stability with innovation and automation
Strong documentation and governance mindset: standards, runbooks, best practices, change control
Ability to identify automation opportunities, deliver solutions, and track value/metrics (time saved, errors reduced, throughout)
- Dice Id: RTX191b1e
- Position Id: 20262285-121
- Posted 5 hours ago
Company Info
About Benjamin Moore and Company
The color of pride: Benjamin Moore is proud to be a part of Berkshire Hathaway, which was recognized by Fortune magazine as the world's fourth most admired company. And for more than 140 years we've been a respected leader in the architectural coatings and home décor landscape; creating the products and tools that enrich and beautify thousands of communities each day. We recognize that our associates are the driving force behind our success, and we strive to provide a work environment where hard work, creativity and purposeful collaboration are fostered and encouraged.
Join a company where innovation is constantly recognized as we look for individuals who produce world-class products, best-in-class services and customer experiences, design pioneering paints using the latest technologies and deliver unparalleled value and brand experiences for our customers and retail network.
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs