Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
Job Title: IT Program Coordinator
Location: Remote - Seattle, WA (This position may change to Hybrid in Future)
Duration: 2 Months plus chances of extension
Minimum Qualifications:
- 5+ years coordinating IT operations, projects, or service delivery of enterprise software systems.
- Experience using ServiceNow or a comparable ITSM/work management platform for incident, request, demand, resource management, automation, and user support workflows.
- Experience coordinating Agile, Scrum, or Kanban practices applied to operational or project work.
- Experience coordinating system changes, releases, or UAT across multiple stakeholders.
- Strong written and verbal communication skills, especially translating technical topics for non-technical audiences
- Strong organizational, attention to detail, and problem-solving skills. Comfortable working independently in a fast-paced environment.
- Experience documenting processes, procedures, and requirements.
- Bachelor’s Degree or equivalent combination of education and experience.
Desired Qualifications
- Experience supporting Student Information Systems, preferably PowerSchool.
- Experience in K–12 education technology or large public sector organizations.
- Experience configuring ServiceNow workflows, especially ServiceNow SPM (Strategic Portfolio Management) and CWM (Collaborative Workspace Management) modules.
- PMP, PgMP, CS, PMI-ACP, ITIL, or Six Sigma/Lean certifications.
- Background in systems administration or technical application support.
- Experience with cloud-hosted applications, system migrations, or enterprise integrations.
- Familiarity with IT security and compliance requirements.
- Experience coordinating with enterprise vendors and third-party providers.
- Understanding technical debt management and long-term system sustainability practices.
Compensation for roles at Beacon Systems Inc depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, BeaconGov provides reasonable range of compensation for this role.
Beacon Systems is dedicated to fostering an inclusive and diverse work environment. We ensure equal employment opportunities for all individuals, regardless of their race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic. Our commitment to being an equal-opportunity employer extends across all aspects of employment, from recruitment and hiring to promotions and benefits. We firmly believe in treating all employees and applicants fairly, based on their qualifications, skills, and performance.
Never miss an opportunity! Create an alert based on the job you applied for.