job summary:
We are seeking an IT Asset Management Coordinator to join our user technology deployment team at the NYC headquarters, supporting approximately 2,000 users. This role is responsible for managing the full lifecycle of IT assets, including tracking warranties and refresh schedules, submitting purchase requisitions, coordinating vendor repairs, maintaining accurate ticket updates, and conducting physical hardware audits. Additional responsibilities include managing IT Service Catalog updates, integrating cost and inventory data into Total Cost of Ownership (TCO) models, and ensuring timely communication on issue resolution. Ideal candidates will have at least 2 years of technical inventory experience, strong Excel skills (VLOOKUP/XLOOKUP), familiarity with hardware/software procurement, and excellent customer service. Preferred qualifications include experience with ZIP, CMDB, vendor management, software licensing, and PowerShell.
location: New York, New York
job type: Contract
salary: $35 - 40 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Day-to-Day
IT Asset Management Coordinator - this person will be joining the user technology deployment team who are responsible for supporting the 1,800+ users based in their NYC headquarters. Daily responsibilities will include:
Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information
Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager
Process and coordination for all computer repairs with vendors
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Physical counting/audits of all IT Hardware
Support for the IT Service Catalog for the company technology's implementation and upkeep
Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services
qualifications:
Required Skills
2+ years of technical inventory experience [strong hardware/software support]
Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup
Experience managing and tracking IT Hardware or procurement of hardware/software
Experience with data entry and ticketing systems (preferably JIRA)
Experience with physical counts/auditing of IT hardware
Excellent customer service and the ability to interact with clients
Must be able to lift/move 25lbs and be able to assist in unboxing equipment
Preferred Skills
What will make a candidate stand out:
Familiarity with ZIP
Familiarity with CMDB
Vendor management experience
Software licensing/renewal experience
PowerShell experience
The target start date is late February to early March.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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