Job Title: Systems Analyst 3 – PeopleSoft HCM Systems Analyst – CAPPS HR/PY
Location: Austin, TX (Remote/Telework )
Duration: 1 year plus (Possible extensions up to 3 years)
Required - 14+ Years of Experience Mandatory
Role Overview
The Public Accounts is seeking a highly experienced Systems Analyst 3 to support the CAPPS HR/Payroll (PeopleSoft HCM 9.2) environment. The consultant will provide advanced functional and technical support for CAPPS HR/PY applications, including production support, ERP configuration, integrations, incident management, security compliance, workflow management, and statewide agency support.
Responsibilities
- Provide Level 2 production support for CAPPS HR/PY applications.
- Troubleshoot complex PeopleSoft HCM issues and perform root cause analysis.
- Support Workforce Administration, Payroll Interface, Commitment Accounting, Time & Labor, TAM/CG, and HR Security.
- Perform ERP configuration changes and functional design activities.
- Work with Integration Broker, App Designer, SQR, SQL, BI Publisher, and related PeopleSoft tools.
- Support batch jobs, RMJ processes, and system monitoring activities.
- Manage incidents, escalations, and coordination with Tier 3 vendors.
- Participate in Disaster Recovery and Major Incident Management (MIM) activities.
- Ensure compliance with FMLA, NIST standards, and WCAG 2.1 accessibility requirements.
- Gather business requirements and support project implementation activities.
- Provide executive presentations, audit support, and agency training.
- Coordinate Fiscal Year-End processes and statewide HR/PY support activities.
Required Skills
- 10+ years of PeopleSoft HCM 9.2 experience.
- Extensive CAPPS HR/PY support experience.
- Strong expertise with:
- PeopleSoft App Designer
- Integration Broker
- SQR / SQL
- BI Publisher
- SAP Business Objects
- AWE (Approval Workflow Engine)
- PUM / Fluid / Elastic Search
- Experience with Texas State Government agencies.
- Experience supporting large enterprise ERP environments.
- Knowledge of NIST security standards and multi-tenancy environments.
- Experience with ServiceNow, BOSSDesk, ITIL, and ITSM practices.
- Experience supporting Tier 2 production support environments.
- Strong communication, troubleshooting, and project coordination skills.
- Experience with Agile and SDLC methodologies.
- FMLA configuration and compliance expertise.
Preferred Skills
- Experience supporting CPA legacy statewide financial systems.
- Prior Texas public sector ERP support experience.
- Experience with executive-level reporting and audit support.
- Knowledge of CGI Advantage and related state systems.
Certifications
- ITIL Certification (Preferred)
- Oracle PeopleSoft Certifications (Preferred)
- Agile/Scrum Certifications (Preferred)
At Radiant Digital, we provide IT solutions and consulting services to help government agencies and businesses in the USA, Canada, the Middle East, and Southeast Asia. On the federal side, we support agencies like NASA, the Department of State (DOS), the IRS, ACL, ACF,USDA and many others, along with numerous state and local government agencies.
We work with industries like telecom, healthcare, entertainment, oil and gas offering solutions designed to meet their specific needs. We focus on improving systems, making better use of data, and updating applications to keep up with changing markets.
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