Technical Product Manager (TPM)/ Program Manager

Job Summary:
Position Overview
The Technical Product Manager (TPM) bridges the gap between complex business workflows and technical engineering execution. Operating within the client''''''''s
enterprise IT environment, the TPM is responsible for the assessment of specialized applications, platforms, or data product requests. This role requires a blend of business acumen and a deep understanding of technical architecture, system integrations, and data structures.

 
Core Responsibilities
1. Stakeholder Management & Requirement Engineering 

Act as the primary liaison between business units (e.g., Engineering, Planning, Operations), executive leadership, and internal/external engineering teams. Lead discovery sessions to uncover and analyze deep user needs, transforming vague business requests into highly structured, prioritized product backlogs.
Translate complex business processes into technical specifications, system architecture maps, user stories, and clear acceptance criteria for developers.
2. Technical Leadership & Platform Governance 
Collaborate closely with enterprise architects, security teams, and database administrators to evaluate technical feasibility, manage system dependencies, and
mitigate technical risks.
Ensure all product features comply with internal IT governance frameworks, state agency security protocols, and strict federal and regulatory compliance standards.
Evaluate APIs, data integration plans, and existing software capabilities within the IT and Transportation Tech markets to determine buy-vs-build strategies.
3. Communication 
Establish and enforce a protocol for consistent, detailed documentation of all developed solutions for use by both internal and external resources (GDOT and suppliers).
Document and present status updates to stakeholders and management
4. Continuous Process Improvement & Documentation 
Identify opportunities to optimize the IT project intake, evaluation, and prioritization processes using data-driven insights.
Develop, standardize, and maintain guidelines, templates, operating procedures, and training materials to help business users submit high-quality project requests.
Draft formal technical policies, agency guidance documentation, and system regulations for management approval within assigned timeframes.

 
Preferred Qualifications
Experience: 4+ years of product management or technical program management experience, preferably within a government agency, enterprise IT, or transportation technology ecosystem.
Technical Acumen: Familiarity with data pipelines, GIS/spatial data systems, cloud infrastructure (Azure/AWS), or enterprise service platforms (e.g., ServiceNow).
Vendor Management: Experience overseeing outsourced or contractor-led software development efforts is highly desirable