We are looking for an experienced SAP IS-U FICA (Industry Solution for Utilities – Financial Contract Accounting) Consultant to support and enhance billing, invoicing, and financial accounting processes for our energy/utilities operations. The ideal candidate will bring deep functional expertise in FICA along with strong exposure to the plant/energy business environment (power generation, distribution, or utilities).
Provide end-to-end functional support for SAP IS-U FICA module, including configuration, enhancement, and production support
Manage integration between IS-U FICA and other SAP modules (IS-U Billing, Device Management, Sales & Distribution, and FI/CO)
Handle master data objects such as contract accounts, business partners, and FICA documents
Configure and support dunning, payment processing, clarification processing, returns/reversals, and interest calculation
Support period-end and year-end closing activities related to FICA
Work on incoming/outgoing payment processing, payment lots, and bank statement processing
Manage invoicing, budget billing, and account maintenance processes specific to utility/energy billing cycles
Collaborate with cross-functional teams (Billing, Device Management, MDM, FI) to resolve integration issues
Analyze and resolve production incidents, and provide root-cause analysis for recurring issues
Prepare functional specifications for custom developments (BAPIs, user exits, enhancements) and coordinate with ABAP teams
Support regulatory and statutory reporting requirements relevant to the energy/utility sector
Participate in testing cycles (unit, integration, UAT) for enhancements, patches, and upgrades
Document processes, configurations, and provide knowledge transfer to junior team members
Ensure SLA adherence in an offshore delivery model, coordinating effectively with onshore stakeholders
15+ years of overall SAP experience, with at least 6–8 years in SAP IS-U FICA
Prior experience working in a plant, power generation, or energy/utility company environment (highly preferred)
Strong hands-on configuration experience in FICA: account determination, dunning, interest calculation, payment run, clarification processing
Good understanding of IS-U Billing and Device Management (EDM) processes and their integration with FICA
Experience with FI-CA to FI-GL integration and reconciliation
Working knowledge of mass activities, background job scheduling, and performance tuning in FICA
Exposure to regulatory billing requirements (e.g., tariff structures, meter-to-cash cycle) in the energy sector
Experience in incident/problem management tools (ServiceNow, Solution Manager, etc.)
Strong analytical and troubleshooting skills
Excellent communication skills to work effectively with onshore/offshore teams
ITIL process awareness for support engagements