EHR Helpdesk Analyst 1st Shift- Remote

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
12 Months
Remote
$40 - $45/hr
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • EPIC EHR
  • EPIC
  • SERVICENOW
  • TECHNICAL SUPPORT
  • REMOTE DESKTOP SUPPORT
  • IT GOVERNANCE

Summary

HonorVet Technologies (SDVOSB) is a certified veteran-owned staffing and workforce solutions company recognized for its industry certifications, commitment to quality talent acquisition, and excellence in delivering IT, healthcare, federal, state, and SLED (State, Local, and Education) staffing services, helping organizations build reliable, compliant, and high-performing teams across mission-critical sectors.

Job Title: EHR Helpdesk Analyst – Remote

Location: Remote
Duration: 12 Months

Schedule
1st Shift | 7:00 AM – 3:30 PM EST
 
Job Summary
Seeking an EHR Helpdesk Analyst with experience supporting Epic and healthcare IT systems in a clinical environment. The role involves troubleshooting technical issues, supporting end users, managing ServiceNow tickets, handling account access requests, and providing remote support for Epic applications and related systems.
 
Required Skills
  • 2+ years of Epic or EHR support experience in healthcare environments
  • Experience with ServiceNow or enterprise ticketing systems
  • Knowledge of Epic, Cerner, or other EHR platforms
  • Strong troubleshooting and customer support skills
  • Experience with account provisioning, password resets, and remote desktop support
 
Preferred Skills
  • Epic certification (EpicCare, Ambulatory, Security, or Service Desk)
  • Experience supporting Epic modules such as Ambulatory, Inpatient, ASAP, or HIM
  • Understanding of HIPAA and healthcare IT environments
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90941473
  • Position Id: 26-13987
  • Posted 2 hours ago
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