Desktop Support

IT Support / Desktop Support Technician
We are hiring an IT Support Technician to provide hands-on desktop and remote support in a Windows 10/11 environment. This role focuses on day-to-day troubleshooting, PC deployments, and supporting end users across the organization. Looking for local candidates who are willing to work 100% onsite.
Responsibilities

• Provide desktop and remote support for Windows 10 and Windows 11 users
• Image, deploy, and configure PCs and laptops
• Troubleshoot common issues including login problems, software installations, and new device setups
• Support users through a ticketing system and work issues to resolution
• Collaborate with other IT teams on escalated or complex issues
• Assist with PC deployments at a remote facility as needed

Qualifications

• 3+ years of IT support or help desk experience
• Strong troubleshooting skills with a customer-focused approach
• Experience with Windows imaging and deployments
• Working knowledge of Active Directory and software installation
• Comfortable working independently and managing assigned work
• Willingness to learn additional systems, including Android and iOS

Key Skills Windows 10/11, Desktop Support, Troubleshooting, Imaging, Customer Service, Active Directory
Job Type & Location
This is a Contract position based out of Hagerstown, MD.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Hagerstown,MD.
Application Deadline
This position is anticipated to close on Mar 31, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.