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UX/UI and QA SME (Hybrid, local to DC/MD/VA)

• Posted 10 hours ago • Updated 10 hours ago

Full Time

USD $81,850.00 - 111,000.00 per year

GovCIO

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Job Details

Skills

Customer Experience
Customer Facing
Customer Satisfaction
Quality Assurance
UI
Government Contracting
Microsoft
Microsoft Power BI
Wireframe
Prototyping
Collaboration
User Experience
User Research
Research
Usability Testing
Interaction Design
Workflow
Graphics Design
Interfaces
Information Architecture
Section 508
WCAG
Web Design
HCD
GSA
Security Awareness
FedRAMP
Documentation
Reporting
Design Documentation
Auditing
Manual Testing
Scripting
User Guides
JavaScript
Human-computer Interaction
HCI
Computer Science
Business Process
Personas
Application Development
Leadership
JIRA
Confluence
Dynamics
HTML
Cascading Style Sheets
Frontend Development
Accessibility
Regulatory Compliance
Communication
Stakeholder Engagement
Agile
Scrum
Security Clearance
Legacy Systems
Psychology
Science
Usability
Human Factors And Ergonomics

Customer Experience
Customer Facing
Customer Satisfaction
Quality Assurance
UI
Government Contracting
Microsoft
Microsoft Power BI
Wireframe
Prototyping
Collaboration
User Experience
User Research
Research
Usability Testing
Interaction Design
Workflow
Graphics Design
Interfaces
Information Architecture
Section 508
WCAG
Web Design
HCD
GSA
Security Awareness
FedRAMP
Documentation
Reporting
Design Documentation
Auditing
Manual Testing
Scripting
User Guides
JavaScript
Human-computer Interaction
HCI
Computer Science
Business Process
Personas
Application Development
Leadership
JIRA
Confluence
Dynamics
HTML
Cascading Style Sheets
Frontend Development
Accessibility
Regulatory Compliance
Communication
Stakeholder Engagement
Agile
Scrum
Security Clearance
Legacy Systems
Psychology
Science
Usability
Human Factors And Ergonomics

Summary

GovCIO is seeking a Unicorn with QA and User Experience/User Interface (UX/UI) experience. The ideal candidate will thrive in a fast-paced, highly visible team that is focused on forward-learning solutions. The ideal candidate will have demonstrated experience documenting business processes and persona to be converted to automated technology solutions and understand how to test to ensure the customer experience is exceptional. This customer-facing role will be instrumental in ensuring customer satisfaction. This position will be a hybrid as mostly remote in the DC/Maryland/Virginia area with some days onsite to work with the client.

Responsibilities

We are seeking a QA and User Experience/User Interface (UX/UI) Subject Matter Expert with government contracting experience. The ideal candidate will bring at least 8 years of hands-on experience and a strong understanding of Microsoft platform capabilities. This includes Power Apps, Power Automate, Power BI, and Dynamics

Conduct user research, usability testing, and stakeholder interviews to inform design decisions.
Develop wireframes, prototypes, and user flows to visualize and iterate on design concepts. Using tools like Figma to create low- and high-fidelity designs.
Ensure compliance with federal accessibility standards (Section 508, WCAG).
Collaborate with developers, product managers, and federal stakeholders to align design with technical and mission requirements.
Provide guidance on UX best practices and human-centered design methodologies.
User Research & Analysis: Conducting interviews, surveys, and usability testing with federal stakeholders and end users.
Interaction Design: Designing intuitive workflows and user interactions for complex systems.
Visual Design: Applying design principles to create clean, accessible, and visually appealing interfaces.
Information Architecture: Structuring content and navigation to support user goals and federal mission objectives.
Accessibility Compliance: Deep knowledge of Section 508, WCAG 2.1, and inclusive design practices.
S. Web Design System (USWDS): Experience implementing USWDS components and guidelines.
Human-Centered Design (HCD): Familiarity with HCD processes as promoted by agencies like GSA and 18F.
Security Awareness: Understanding of secure design principles and working within FedRAMP environments.
Documentation & Reporting: Creating design documentation that meets federal standards and audit requirements.
Navigate products and create manual test scripts or user guides
Front-End Development Knowledge: HTML, CSS, JavaScript (not necessarily coding but understanding implementation).
Agile/Scrum Methodologies: Working in iterative development cycles with cross-functional teams.
Communicate effectively with federal clients, developers, and program managers.
Navigate legacy systems and complex user needs to deliver modern solutions.

Qualifications

Required Skills and Experience:

Bachelor's degree in human-Computer Interaction (HCI), Design, Computer Science, or related field.
5-8 years of experience in IT
- 4 years of additional relevant experience may be substituted for education
Demonstrated experience converting business processes into usable diagrams with personas documented for application development teams to quickly develop cards in Jira and software applications
Strong communication and leadership skills.
Familiarity with Jira, Confluence, and MSFT Power Platform and Dynamics is a must
Proficiency in design tools such as Figma
Strong understanding of USWDS, HTML/CSS, and front-end development principles.
Demonstrated experience with accessibility compliance and inclusive design.
Excellent communication and stakeholder engagement skills.
Familiarity with Agile/Scrum methodologies.

Clearance Required:

Must be able to obtain a DHS Public Trust

Preferred Skills and Experience:

Experience with legacy system modernization.
Background in cognitive psychology or behavioral science.
Certifications such as Certified Usability Analyst (CUA) or Human Factors International (HFI).

Posted Salary Range

USD $81,850.00 - USD $111,000.00 /Yr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10443217
Position Id: 8554
Posted 10 hours ago

Company Info

About GovCIO

GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today’s government agencies. From the U.S. military to Health and Human Services, we have an impressive track record of helping our customers optimize how they operate.

We’re transforming government IT, empowering our federal customers to meet the challenges of today while building the government of tomorrow.

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