Field Data & Quality Engineer – X-Ray Systems

We are seeking a Field Data & Quality Engineer to support the sustainment and quality monitoring of a large installed base of imaging scanners utilizing advanced X-ray generation subsystems (tubes and generators).

This role will focus on collecting, cleansing, and analyzing field failure data to support escalations, root cause analysis (RCA), and continuous product quality improvement. The ideal candidate combines engineering fundamentals with strong data analysis capabilities and cross-functional collaboration skills.

Key Responsibilities

• Collaborate with Installed Base and Field Service Engineering teams to gather and analyze field failure data

• Lead data collection and cleansing efforts related to X-Ray tubes and generators in the field

• Connect directly with field service engineers to capture detailed product failure information

• Review machine data and service records to classify failure modes

• Support root cause analysis (RCA) investigations

• Monitor product quality trends and recommend improvements

• Assist in resolving field escalations through structured data analysis

Required Qualifications

• Bachelor’s degree in Biomedical, Industrial, Mechanical Engineering, or related discipline

• 4–5 years of relevant engineering experience

• Experience working with field data, product quality, or failure analysis

• Strong analytical and problem-solving skills

Tools & Technical Skills

• Advanced MS Office skills (Excel, PowerPoint)

• Familiarity with SQL

• Experience with data visualization tools (Power BI, Tableau)

• Ability to interpret technical service records and machine data