Business Analyst - Client Integration and AI assisted documentation - Direct Client - Onsite - Pittsburgh, PA/ Plano, TX

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• Serve as the primary liaison for client integration projects.
  
• Lead discovery sessions to define workflows, data exchanges, event triggers, and business rules.
  
• Use AI?enabled tools to capture requirements, summarize discussions, and generate documentation.
  
• Translate client needs into clear and actionable technical specifications.

• Analyze client integration needs and document API request/response structures, payload definitions, authentication, and error handling.
  
• Build workflow diagrams, event sequences, data mappings, and integration specifications.
  
• Partner with engineering to validate integration design and technical feasibility.

• Ensure engineering teams fully understand requirements and workflows.
  
• Develop test cases and acceptance criteria supporting API behavior, workflow logic, and data exchange.
  
• Support QA with functional validation, defect analysis, and retesting.
  
• Track integration progress and help drive delivery to meet deadlines.

• Coordinate User Acceptance Testing with internal operations teams and external clients.
  
• Prepare UAT scenarios, manage defects, track results, and support resolutions.
  
• Assist with go?live readiness and provide support through post?implementation stabilization.
  
  

• Bachelors degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field.
  
• 2?3 years of experience as a Business Analyst, Integration Analyst, or similar role.
  
• Experience working with APIs (REST, SOAP, or similar), including understanding payloads,authentication, error handling, and status codes.
  
• Experience supporting system integrations, workflow-driven platforms, or data?exchange projects.
  
• Proficiency with documentation, workflow, and AI-assisted tools for capturing requirements and analysis.
  
• Excellent communication skills for both client-facing and internal collaboration.
  
• Ability to work on-site Tuesday?Thursday in Pittsburgh, PA or Plano, TX.
  
• Strong organizational skills and ability to manage multiple concurrent workstreams.
  
  
  

• Master?s degree (MS or MBA).
  
• Familiarity with SDLC and agile delivery methodologies.
  
• Experience with API testing tools (e.g., Swagger, Postman).
  
  
• Experience collaborating with engineering, QA, and operational teams

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