End User Services Specialist

GovCIO is currently hiring for End User Services Specialist support the USFK USACIAS-P program in the Republic of Korea (South Korea). This position will be located in Yongsan Garrison, Seoul Teugbyeolsi and will be an onsite position. Responsibilities Provides expert and second tier technical support and analysis to field engineers and technicians. Provides technical advice and guidance on installation, adaptation, configuration or enhancement of Company technical products, programs and system

GovCIO is hiring a Tier 3 End User Support Team Lead tosupport the USFK USACIAS-P program in the Republic of Korea (South Korea). This position will be located at USAG Humphreys, Pyeongtaek, Korea, and will be a fully onsite position. Responsibilities Oversees a high-level technical support team responsible for resolving complex, escalated end-user issues in demanding DoD and military environments. This role focuses on leading advanced troubleshooting, hardware/software support, remote assistan

GovCIO is looking for a Senior Customer Support Administrator (IT Specialist) with an active Secret clearance to provide Tier 2 Level field support. This position will be an on-site position in San Francisco, CA. Responsibilities The Customer Support Administrator (Senior) serves as the primary on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience for classified and unclassified networks. This role requires excelle

GovCIO is currently hiring for a Triage Analyst to support our client's contract needs. This position is located in St. Louis, MO and will be a hybrid remote position. Responsibilities Provide technical support: Triage tickets, answer phone calls, and create tickets for customers' issues. Help resolve what you can within a 15-minute period or pass onto a higher-tier team at the Service Desk. Respond to customer questions and troubleshooting technical issues related to hardware, software, and ne