Desktop Support Manager/Help Desk Manager- 100% Remote

Remote • Posted 6 hours ago • Updated 6 hours ago
Full Time
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Job Details

Skills

  • POS
  • Windows
  • SCCM
  • AD

Summary

Required Qualifications

  • Bachelor’s degree in IT, Computer Science, or equivalent experience.
  • 5+ years of IT Support experience.
  • 2+ years of Help Desk leadership/supervisory experience.
  • Experience supporting multi-location restaurant POS systems.
  • Strong networking skills (TCP/IP, DHCP, DNS, Wi-Fi).
  • Experience with Windows OS and Microsoft 365.
  • Strong troubleshooting, communication, and organizational skills.

Preferred Qualifications

  • Experience with restaurant POS platforms (Toast, NCR Aloha, Oracle MICROS, PAR Brink, Revel, Square).
  • Payment processing and PCI DSS knowledge.
  • ITIL, CompTIA A+/Network+, or Microsoft certifications.
  • Experience with Help Desk tools (ServiceNow, Jira, Zendesk, Freshservice).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10186340
  • Position Id: 9046101
  • Posted 6 hours ago
Contact the job poster
SR

Sathyendra Rachuri

Recruiter @ InfoPeople Corp
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