At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business-process expertise, and innovations that move their organizations in exciting new directions. We apply extensive due diligence up front to ensure our teams are a cultural add and can make a difference from day one. Our reputation is built on exceptional focus, flexibility, and confidence with every client we serve.
We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.
Salary Range: $90,000 – $110,000 (DOE)
Travel: US Remote. CE’s are home based and deliver services typically via Microsoft Teams.
Primary Work Includes:
- On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID health checks
- WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
- Recovery Services – Lead Active Directory Recovery engagements
- Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
- Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
- Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders
The Experience You’ll Need to Excel in the Role:
- 15+ years of overall IT experience
- 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
- Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
- Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
- Strong written and verbal communication skills for presenting complex technical concepts to business leaders.
Any of the following preferred certifications -
- Microsoft Certified Systems Engineer (MCSE)
- Microsoft Certified: Identity & Access Administrator Associate
- Microsoft Certified: Cybersecurity Architect Expert
- Microsoft Certified Trainer
About JDA TSG
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.
Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.
Benefits & Perks
- Comprehensive health-care coverage for you and your family
- Employee Assistance Program (counseling & coaching)
- 401(k) with company match
- Paid time off & parental leave
- Volunteer Day Off
- Life and business-travel accident insurance
JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration without regard to any status protected by law. We also consider qualified applicants with criminal histories in a manner consistent with legal requirements. Applicants must be currently authorized to work in the United States.
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