ITSM Developer
Vision Square
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Job Details
Skills
- Ivanti
Summary
Position: Developer 3 – Ivanti Neurons for ITSM
Location: Remote
Employment Type: Contract
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Overview:
We are looking for a developer with strong hands-on experience configuring, developing, and supporting enterprise ITSM platforms, preferably Ivanti Neurons for ITSM.
Key Responsibilities:
- Configure and customize Ivanti ITSM workflows, business rules, forms, layouts, business objects, dashboards, reports, and automation.
- Develop and support Service Request, Service Catalog, Incident, Change/Release, and Knowledge Management solutions.
- Gather requirements and translate business needs into scalable ITSM solutions.
- Develop and support REST API/JSON integrations.
- Troubleshoot workflow, data, and platform issues.
- Create reports, dashboards, and analytics using SQL; SSRS experience is a plus.
- Support testing, UAT, releases, environment promotions, and production deployments.
- Prepare technical documentation, workflow diagrams, deployment instructions, and release notes.
- Work with business users, QA, PMs, developers, vendors, and technical teams.
- Follow ITSM/ITIL processes and participate in Agile/Scrum development.
Required Skills:
- 2+ years of hands-on enterprise ITSM platform configuration/development/
support. - Strong experience with workflows, business rules, forms, Service Catalog, reports, dashboards, and automation.
- JavaScript
- SQL
- REST APIs / JSON
- ITSM / ITIL processes
- Incident, Service Request, Change/Release, and Knowledge Management
Preferred:
- Ivanti Neurons for ITSM / ITAM experience
- ServiceNow, BMC, Jira Service Management, or ManageEngine experience
- Ivanti object model knowledge
- Version management and environment promotion
- Strong SQL / SSRS
- Agile/Scrum, CI/CD, and DevOps experience
- ITIL certification
- Dice Id: RTX1d0567
- Position Id: 9082167
- Posted 4 hours ago
Company Info
At Vision Square Inc, we believe that Great Workforce is the cause for phenomenal growth of the company. By combining the skill and experience of the founders and executives, Vision Square Inc follows a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements and delivering exceptional service, we achieve great results for all concerned.
Vision Square Inc is one of the fastest growing information technology consulting and services with superior value-priced consulting, contracting, permanent recruiting and placement services for both private and government sector clients.
Our vision is to provide complete quality services for all clients at all levels, while allowing the clients to remain focused on there core business. Our processes are robust and we invest heavily in our delivery models and ensure that our clients globally get uniformity of delivery and highest quality of service. Our clients rely on us to connect them with high caliber technology professionals and we ensure that they remain on top of the continually evolving technology landscape.
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