Software Engineer III - API Platform

Job Description

We offer an exciting opportunity to advance your career and explore new possibilities in technology.

As a Software Engineer at JPMorgan Chase within the Commercial & Investment Bank, API Platform team, you will support the development, automation, and maintenance of our API management platform. Leveraging technologies such as Apigee, Kong, Envoy, Akamai, and edge server solutions, you will help enable secure, scalable, and high-performance APIs that power our products and services. This role offers an excellent opportunity for engineers with a solid technical background to gain hands-on experience with modern API platforms and cloud-native architectures, while collaborating with experienced professionals to address real-world challenges.

Job Responsibilities:

• Design, develop, and maintain robust API gateway and management solutions utilizing platforms such as Apigee, Kong, Envoy, Akamai, and edge server technologies.
• Implement and enforce API security standards, including authentication and authorization mechanisms such as OAuth, LDAP, SAML, and Kerberos.
• Engineer advanced API traffic management strategies, including rate limiting, throttling, and quota enforcement to ensure optimal performance and reliability.
• Integrate comprehensive logging, monitoring, and observability practices using tools such as Splunk, Grafana, and Datadog to ensure visibility and rapid incident response.
• Collaborate with engineers, product managers, and designers to deliver effective solutions for the API developer community
• Participate in code reviews and contribute to improving code quality and reliability
• Communicate effectively with team members and stakeholders to support project objectives
• Develop secure, high-quality production code in adherence to best practices and standards
• Support platform automation initiatives and cloud-native solution implementations
• Engage with the engineering community to learn and apply industry frameworks, tools, and software development life cycle practices
• Promote a team culture of diversity, opportunity, and respect

Required Qualifications, Capabilities, and Skills:

• Formal training or certification on software engineering concepts and 3+ years applied experience.
• Bachelor's degree in Computer Science, Computer Engineering, Mathematics, or a related technical field, or equivalent experience
• 7+ years of software development experience.
• Experience in application development, testing, and operational support
• Experience in designing, implementing, and managing API Gateway solutions-including but not limited to Apigee, Kong, and Envoy-with a strong background in microservice architecture and modern API technologies.
• Strong debugging and troubleshooting skills, with demonstrated knowledge of site reliability engineering (SRE) practices and incident management processes to provide rapid solutions for internal stakeholders
• Ability to approach problems with an architectural mindset, considering scalability, reliability, and best practices in solution design
• Exposure to relational and NoSQL databases, as well as cloud-native, Agile, DevOps, and test-driven development (TDD) methodologies
• Capacity to learn and apply new technical concepts independently

Preferred Qualifications, Capabilities, and Skills:

• Understanding of networking and connectivity, including diagnosing network latencies, DNS, cloud connectivity, edge server operations, and content delivery networks such as Akamai
• Knowledge of API security, including transport-level security, payload encryption, certificate management, OAuth, and DDoS protection
• Emphasized core gateway functions: security, traffic management, and API lifecycle.
• Experience or interest in monitoring and observability tools such as Splunk, Grafana, and Datadog
• Exposure to designing scalable and resilient systems on public cloud platforms (e.g., AWS)

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.