Description Title: AI Specialist
Reports To: Director, Information Technology - North America
Experience: 1-4 years
Employment Type: Full-time
Position SummaryThe AI Specialist leads the organization's practical adoption of AI solutions.
Note: This is a business process automation and enablement role rather than a data science or AI engineering position. The primary focus is identifying where AI assistants, bots, and agents can eliminate manual workloads, deploying those solutions using low-code platforms, and establishing the training, governance, and strategic roadmap necessary to ensure safe and effective company-wide adoption.
Key Responsibilities Automation with Bots & Agents- Partner across departments to identify repetitive, rules-based, or document-heavy tasks suitable for AI or automation.
- Build and maintain agents and bots using Copilot Studio, Power Automate, and similar low-code platforms.
- Document every use case including business problem, process flow (before/after), data sources, functional owner, and measurable ROI.
- Manage and prioritize the AI use-case backlog and report progress to IT leadership.
Training & Change Management- Develop and deliver tailored AI training for employees across skill levels (from basic prompting techniques to building simple low-code agents).
- Create user resources, including quick-reference guides, prompt libraries, and recorded training sessions.
- Establish and facilitate a network of departmental "AI Champions" to drive grassroots adoption.
- Track utilization of licensed AI tools and advise leadership on licensing optimization.
Strategy & Governance- Draft and maintain an enterprise AI strategy and roadmap aligned with key business objectives.
- Partner with leadership to author the organization's AI acceptable use policy, ensuring alignment with existing IT security, data classification, and vendor assessment standards.
- Evaluate prospective AI vendors and tools for data privacy, security, cost efficiency, and technical fit.
- Collaborate with the M365 Administrator on data readiness for Copilot (permissions, sensitivity labels, and access controls across SharePoint and Teams).
Requirements Required
- Education & Experience: Bachelor's degree in Information Systems, Business, Computer Science, or a related field (or equivalent experience), plus 1-4 years in business analysis, process improvement, IT, or automation.
- Technical Skills: Hands-on experience applying generative AI tools (Microsoft Copilot, ChatGPT, or similar) to real-world business tasks.
- Low-Code Build Experience: Demonstrated experience building at least one functional bot or workflow automation using low-code tools (Copilot Studio, Power Automate, Zapier, UiPath, etc.).
- Process Mapping: Proven ability to map business processes, identify inefficiencies, and execute automation opportunities.
- Communication: Excellent presentation, training, and stakeholder engagement skills.
Preferred
- Microsoft certifications such as PL-900, PL-200, AI-900, or Copilot Studio specialization.
- Prior experience working within a manufacturing, distribution, or ERP-centered business environment.
- Understanding of core AI risk domains: data leakage, hallucinated outputs, IP considerations, and access management.
- Experience drafting formal IT policies, documentation, or curriculum.
- Familiarity with M365 architecture, specifically SharePoint and Teams permissions.
First-Year Success Measures
- Formally approved Enterprise AI Strategy and AI Acceptable Use Policy.
- 3 to 5 production-ready bots/agents deployed with measurable time or cost savings.
- Departmental AI training delivered company-wide, with active AI Champions embedded across all teams.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
