Computer Operator

Description
Our customer has the need for a Computer Operator that comes from a NOC Analyst/Admin position and comfortable with monitoring network systems and oversight of their IBM iSeries environment. Ideally, this individual will have experience with technical troubleshooting, ticket resolution and prior experience in a NOC or Data Center operations.
This position is for 3rd shift working 12:00am - 8:30am.
Computer Operators Level I is responsible for monitoring of all network systems, servers, applications and communications that service the Store Support Center, Distribution Centers, Store Operations and Disaster Recovery.
Primary Responsibilities:
Support all enterprise systems, performing system monitoring, troubleshooting, escalation, and issue resolution
Ensure all jobs on the iSeries run in a timely manner, perform troubleshooting and follow established escalation procedures
Initiate and monitor tasks related to daily run sheets, and job processing schedules
Responsible for monitoring, coordinating, documenting and tracking system backups
Manage and control all access to the Data Center suite to ensure the integrity of the facility while allowing maintenance and upgrades to be completed
Monitor environmental systems within the Network Operations Center and Data Centers
Manage Incidents and Service Requests via ServiceNow to ensure service level agreements (SLA) are met
Perform user provisioning and de-provisioning tasks per approved requests
Provide support to users and remote distribution centers
Create and maintain technical documentation, policies, and procedures
Assist in the installation and decommissioning of data center network and server hardware
Other tasks as assigned
Other Responsibilities:
Placing service calls/ticket with support vendors for data center equipment (HVAC, UPS, Generator) and PC/Server hardware
Assist Data Center Operations Manager with special projects that may be assigned
Required shift work and weekends. Willing to work overtime as required. Must be flexible to take on additional shifts when necessary
Additional Skills & Qualifications
Minimum Qualifications:
Ability to work and carry out duties independently
Strong critical thinking and problem-solving skills in a fast paced and ever changing environment.
Understanding and interest in continuous process improvement
Customer oriented attitude and desire to help others succeed
Ability to perform duties quickly and efficiently, to ensure support of business critical systems and applications
Ability to communicate with end users and associates effectively with verbal, visual and listening skills
Ability to lift 50 pounds to a height of 3-4 feet. Must be able to bend, kneel, and sit properly to install/de-install servers and network equipment out of racks
Desired/Ideal Qualifications:
IBMi iSeries Experience
ServiceNow Experience
Data Center Operations Experience
Software monitoring tools Zabbix and Trane Tracer Building Management System experience
Comptia Network+, and/or Security+ certification
Basic level experience scripting
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Job Type & Location
This is a Contract to Hire position based out of Chesapeake, VA.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chesapeake,VA.
Application Deadline
This position is anticipated to close on Jun 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.