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Day - 08 Hour (United States of America)
This is a Stanford Health Care job.A Brief OverviewThe Clinical Systems Analyst II supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a good understanding of Epic modules, ancillary systems, and health system operations.
LocationsStanford Health Care
What you will do- Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
- Provide application support and troubleshooting for production systems, including participation in on-call rotation as required, with a focus on root cause analysis and long-term fixes
- Design, develop, and implement enhancements, workflows, and application features across the full development lifecycle (requirements, design, build, test, and deployment)
- Collaborate with cross-functional teams (Infrastructure, Integration, Reporting, and Help Desk) to resolve issues and deliver scalable technical solutions
- Monitor application performance and proactively identify opportunities for optimization, stability, and reliability improvements
- Lead small to medium complexity development and upgrade initiatives, ensuring quality, performance, and alignment with business needs
- Develop and maintain application components, APIs, and data structures, including database updates and schema changes as needed
- Implement changes using established development standards, version control, and deployment processes in compliance with organizational policies
- Take ownership of application modules and issues, acting as a technical liaison between stakeholders and technical teams to drive resolution and enhancements
- Mentor junior team members in troubleshooting, solution design, and development best practices
- Contribute to and maintain technical documentation, including workflows, requirements, and system specifications
- Assist in defining and refining functional and technical requirements, and support development of test cases and validation processes
- Perform daily monitoring of applications in production use
Education Qualifications- Bachelor's Degree BACHELOR'S DEGREE IN INFORMATION TECHNOLOGY, COMPUTER SCIENCE, BUSINESS ADMINISTRATION, MANAGEMENT SYSTEMS, ELECTRONICS TECHNOLOGY, COMPUTER ENGINEERING, HEALTH INFORMATION MANAGEMENT OR A DIRECTLY-RELATED FIELD FROM AN ACCREDITED COLLEGE OR UNIVERSITY. Required
Experience Qualifications- 2 or more years of progressively responsible and directly related work experience Required
Required Knowledge, Skills and Abilities- Strong experience in .NET Core / .NET 6+ development using C# and ASP.NET Core (Web APIs, backend services)
- Proficiency in designing and building RESTful APIs and service-based architectures
- Solid experience with SQL Server, including T-SQL, stored procedures, and performance tuning
- Understanding of cloud-based application development, preferably in Microsoft Azure (App Services, Functions, Storage, etc.)
- Experience with authentication and security standards such as OAuth2, JWT, and secure API design
- Strong knowledge of object-oriented design principles and software engineering best practices
- Hands-on experience with version control systems (Git) and CI/CD pipelines
- Familiarity with modern web technologies, including HTTP/HTTPS, JSON, and basic front-end technologies (HTML, CSS, JavaScript)
- Ability to troubleshoot and resolve complex technical issues with a focus on root cause analysis
- Strong problem-solving skills and ability to design scalable, maintainable solutions
- Ability to manage multiple priorities, work independently, and collaborate effectively across teams
- Strong written and verbal communication skills, including technical documentation and stakeholder communication
- Ability to establish a set of tasks and activities associated with an intended outcome and timeline
- Ability to take action consistent with available facts, constraints, and anticipated consequences
- Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
- Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
- Ability to develop new skills and teach others
- Ability to collaborate and build consensus with stakeholders
- Ability to understand and adhere to operational standards, policies, and procedures
- Ability to identify risks and issues
- Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
- Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting
Licenses and Certifications- EPICC - EPIC Certification preferred
Physical Demands and Work ConditionsBlood Borne Pathogens- Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment
These principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.Base Pay Scale: Generally starting at $55.85 - $74.00 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
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