Application Portfolio Management (APM) Data Steward/Data quality/Data governance

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Application Portfolio Management (APM) Data Steward Job Description

Role Overview

The Application Portfolio Management (APM) Data Steward is responsible for ensuring the accuracy, quality, and governance of application portfolio data within the organization. This role works closely with Enterprise Architecture, IT Asset Management, and Business Application Owners to maintain reliable application metadata used for portfolio rationalization, risk management, and strategic technology planning.

Key Responsibilities

APM Data Governance

• Maintain and govern application portfolio data in APM tools such as ServiceNow APM, LeanIX, Ardoq, or MEGA HOPEX.

• Ensure completeness, accuracy, and consistency of application metadata, including ownership, lifecycle status, business capabilities, integrations, and technical stack.

• Define and enforce data standards, taxonomies, and governance policies for application data.

Data Quality Management

• Perform data validation, cleansing, and enrichment of application inventory.

• Monitor and report on data quality KPIs such as completeness, accuracy, and timeliness.

• Identify gaps and collaborate with application owners to remediate missing or inaccurate data.

Portfolio Insights & Reporting

• Generate dashboards and reports for application portfolio health, redundancy, risk, and lifecycle status.

• Support application rationalization and modernization initiatives.

• Provide portfolio insights to Enterprise Architecture and IT leadership for strategic planning.

Stakeholder Collaboration

• Work with Application Owners, IT Asset Managers, and Enterprise Architects to collect and validate portfolio data.

• Facilitate periodic portfolio data certification and review cycles.

• Provide training and guidance on APM data governance processes.

Process Improvement

• Continuously improve APM data management processes and workflows.

• Support integration of APM tools with systems like CMDB, ServiceNow ITAM, and ServiceNow ITSM.

• Automate data collection where possible.

Required Skills

Technical Skills

• Experience with Application Portfolio Management tools (ServiceNow APM, LeanIX, Ardoq, HOPEX).

• Knowledge of IT asset management, CMDB, and enterprise architecture frameworks.

• Strong skills in data governance, metadata management, and data quality management.

• Experience with data analysis and reporting tools such as Microsoft Excel, Microsoft Power BI, or Tableau.

• Understanding of application lifecycle management and technology standards.