Role: UX Design engineer
Job Location: Remote/Hybrid/Onsite: -
Services may be performed remotely within the United States.
Candidate located near Bellevue, WA; Chicago, IL; or San Ramon, CA as preferred options, but onsite presence is not a requirement.
Job Duration: Long Term
Roles and Responsibilities
Analyze complex healthcare operations workflows and translate them into user-friendly UX design approaches.
Support design simplification for screens containing complex data related to hospital capacity, patient flow, beds, staffing, and related operational factors.
Create and iterate UX artifacts such as wireframes, visual designs, flow diagrams, and Figma-based prototypes.
Gather input from product stakeholders and appropriate subject matter experts to understand workflows, pain points, and usability needs.
Clearly articulate design rationale, trade-offs, and recommendations to product management, engineering, and leadership stakeholders.
Document design decisions, assumptions, feedback, and agreed changes in a clear and traceable manner.
Use participatory design methods (e.g., paper prototyping, co-creation sessions, card sorting) to uncover vision, business models, assumptions, and implicit knowledge about user needs and behaviors
Translate abstract problems into structured solution roadmaps by asking thoughtful, probing questions
Capture insights from stakeholders and validate findings to ensure alignment and accuracy
Conduct user research to understand user needs, mental models, and workflows
Synthesize research findings and create clear visualizations that communicate key insights around user and customer behaviors
Develop annotated wireframes and prototypes that effectively communicate user experience and application behavior
Lead and influence cross-functional discussions on current UX initiatives and the broader design strategy
Build domain knowledge across industrial businesses, including products, processes, customers, and competitors
Drive effective documentation and communication of design solutions through wireframes, mockups, prototypes, and user stories
Stay current on and lead exploration of emerging trends in design, technology, and industry practices
Required Qualifications
Bachelor's degree in design or a related field
8+ years of experience in UX/design
Industry Experience
Experience in designing for the healthcare industry is highly desired
Proven experience working in enterprise and complex environments
Technical Expertise
Strong understanding of Agile and Lean UX methodologies
Proficiency with modern design and prototyping tools (e.g., Adobe Creative Suite, Sketch, OmniGraffle)
Ability to create concepts using sketching, brainstorming, and other generative techniques
Experience with interactive and time-based prototyping tools (e.g., Hype, Keynote)
Strong visual communication and storytelling skills
Business Acumen
Ability to connect industry trends to internal strategy and recommend actionable insights
Solid understanding of design thinking principles and their business value
Systems thinking mindset, with the ability to understand how components interact within larger organizational and technical systems
Leadership
Advocates for a collaborative, transparent, and data-informed decision-making process
Effectively communicates UX concepts and rationale to cross-functional stakeholders
Demonstrate empathy and awareness of cultural and organizational dynamics
Strong ability to interpret and communicate customer perspectives, behaviors, and motivations
Comfortable making informed decisions in ambiguous environments with incomplete information
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