job summary:
The ideal candidate will be responsible for the administration, support, and optimization of the Dynatrace monitoring platform, ensuring high availability and performance of our application and infrastructure monitoring solutions.
Provide day-to-day administration and support for the Dynatrace platform, including OneAgent and ActiveGate deployment, configuration, and upgrades.
Monitor the health and performance of the Dynatrace environment and proactively resolve issues.
Troubleshoot and resolve incidents related to Dynatrace monitoring, integrations, and data collection.
Collaborate with application, infrastructure, and DevOps teams to onboard new services and optimize monitoring coverage.
Configure custom dashboards, alerts, synthetic monitors, and management zones as per business requirements.
Maintain documentation for Dynatrace configurations, processes, and troubleshooting steps.
Stay current with Dynatrace product updates, best practices, and new features.
Participate in on-call rotation and provide after-hours support as needed.
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
location: Plano, Texas
job type: Contract
salary: $59.75 - 69.75 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Provide day-to-day administration and support for the Dynatrace platform, including OneAgent and ActiveGate deployment, configuration, and upgrades.
- Monitor the health and performance of the Dynatrace environment and proactively resolve issues.
- Troubleshoot and resolve incidents related to Dynatrace monitoring, integrations, and data collection.
- Collaborate with application, infrastructure, and DevOps teams to onboard new services and optimize monitoring coverage.
- Configure custom dashboards, alerts, synthetic monitors, and management zones as per business requirements.
qualifications:
2+ years of experience supporting Dynatrace or similar APM platforms (AppDynamics, New Relic, etc.).
Strong understanding of Dynatrace architecture, including OneAgent, ActiveGate, and Cluster components.
Experience with deploying and managing monitoring agents on Linux and Windows servers.
Familiarity with cloud platforms (AWS, Azure, Google Cloud Platform) and containerized environments (Kubernetes, Docker).
Proficient in troubleshooting application and infrastructure performance issues using Dynatrace.
Experience with integrating Dynatrace with ITSM, alerting, and automation tools (e.g., ServiceNow, Splunk, PagerDuty).
Strong scripting skills (PowerShell, Bash, Python) are a plus.
Excellent communication, documentation, and collaboration skills.
Ability to work independently and as part of a cross-functional team.
Dynatrace Associate or Professional certification.
Experience with synthetic monitoring, log monitoring, and custom metric ingestion in Dynatrace.
Knowledge of ITIL processes and incident management best practices.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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