The Dignify Solutions, LLC
The Dignify Solutions, LLC

SAP Team Lead - Puerto Rica

Hybrid in Adjuntas, Adjuntas, PR • Posted 6 hours ago • Updated 6 hours ago
Contract Independent
Contract W2
Contract Corp To Corp
12 Months
Hybrid
$70/hr
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Job Details

Skills

  • SAP
  • S4
  • HANA
  • S/4
  • S 4

Summary

  • Lead day-to-day delivery and operational support for enterprise SAP environments, maintaining service quality, system stability, SLA adherence, and timely resolution of incidents and requests.
  • Provide technical and operational leadership across S/4HANA, ECC, NetWeaver, HANA, Fiori, BW, Solution Manager/Cloud ALM, and related SAP platforms.
  • Lead SAP technical and/or functional resources through work allocation, prioritization, technical guidance, issue resolution, mentoring, and knowledge sharing.
  • Act as the primary coordination point among SAP team members, project teams, delivery management, infrastructure, security, vendors, and customer stakeholders.
  • Oversee incident, problem, change, service-request, and major-incident management within agreed service levels.
  • Coordinate and review monitoring, patching, upgrades, refreshes, transports, maintenance, performance management, backup/recovery, HA/DR, and security/compliance activities.
  • Lead troubleshooting of critical SAP issues, coordinate cross-functional technical teams, drive root-cause analysis, and ensure corrective and preventive actions.
  • Manage workload and priorities across production support, projects, enhancements, maintenance activities, and customer requests, ensuring appropriate coverage.
  • Coordinate planned maintenance, upgrades, migrations, releases, technical changes, and production deployments, including readiness reviews and post-implementation validation.
  • Support S/4HANA transformation, cloud migration, infrastructure modernization, HANA migration, system upgrade, and managed-services transition initiatives.
  • Monitor SLA/KPI adherence, incident backlog, aging tickets, recurring issues, change success, system availability, and operational risks, and drive corrective actions.
  • Conduct team reviews, operational meetings, technical discussions, and customer/service reviews with clear updates on priorities, risks, issues, dependencies, and actions.
  • Ensure technical documentation, SOPs, runbooks, knowledge articles, architecture documentation, procedures, and knowledge-transfer materials are maintained.
  • Ensure adherence to security, compliance, audit, change-management, access-management, and operational controls.
  • Support audits by coordinating evidence collection, remediation, and closure of identified operational or compliance gaps.
  • Identify opportunities for automation, standardization, monitoring improvements, technical-debt reduction, and operational efficiency.
  • Coordinate high availability, disaster recovery, backup/recovery, and business-continuity testing and team readiness.
  • Participate in major-incident calls and critical production escalations through restoration and root-cause resolution.
  • Maintain resource coverage, backup skills, cross-training, and knowledge plans to reduce dependency on individual team members.
  • Mentor junior and senior SAP resources and promote SAP best practices.
  • Work with project managers and delivery leadership during project planning, cutover, go-live, hypercare, and transition to steady-state support.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91139083
  • Position Id: 26-00803
  • Posted 6 hours ago

Company Info

About The Dignify Solutions, LLC

 The Dignify Solutions with Global Capabilities and Local Excellence – has combined experience of 30 +years in Client Services/ Engagement/ Relationship/ Partnership, Sales/ Account Management, Service Delivery, Recruiting, Staffing and Talent Acquisition for the whole gamut of skillsets in Information Technology (Digital Transformation, Artificial Intelligence, Machine Learning and other business domains).

The Dignify is dedicated to meeting the needs of two types of customers: our Clients and our Consultants. We ensure that our clients receive Top Talent while also allowing our consultants to accomplish their Professional Goals. 

The Dignify honors & prioritizes the Philosophy of Client Centricity and Delivery Excellence. The Dignify has dedicated Sales and Delivery Teams with each client, to make sure our standards and yours are being met. From Banking and Financial Services, Manufacturing and Retail, Energy and Utilities, Communication and Media, Technology and Telecom Services and beyond, our goal is to maintain a High Quality, Customer-Focused Engagement Model.

We are driven by three core principles in changing Staff Augmentation for the better: Cost, Quality, and Responsiveness. Whatever your need – be it a single resource or a whole team, we will find you the right talent in a timely and cost-effective manner.

The Dignify offers the Best Skilled Potential Talent, Services and Solutions to help our clients, accomplish their goals. As Market Intelligence Leaders, we provide insight into industry factors that will give you the competitive advantage you need to stay a step ahead of others in your space.

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