Organizational Change Management Specialist

Project Overview

Client is looking for an Change Management professional with significant experience managing organizational transformation in operations, ideally within the Utility sector. This contract role will report to client''s Enterprise Change Management and Engagement team and will support a complex operational transformation. The selected candidate will partner with project leadership and collaborate with core project team members to plan and execute change management and engagement activities as a critical component of the transformation program. The candidate will need to be strategic-thinking and have a problem-solving mindset, along with the ability to establish connections and build trust by fostering relationships.

Job Functions & Responsibilities

Responsibilities

• Lead Organizational Change and Engagement workstream from requirements definition through deployment by engaging business stakeholders across the organization.
• Conduct change impact & benefit assessments, stakeholder interviews, workshops and analyze existing documentation to develop a baseline for the work.
• Based on assessment, prioritize areas to engage and develop alignment plans (i.e., document operating model decisions and develop associated change and engagement plans). Create and leverage standardized template for department specific alignment plans.
• Socialize and gain buy-in from leadership and other key stakeholders.
• Design and deliver fit-for-purpose change management, communications, and training materials (as per alignment plans) including change readiness criteria to inform go live decision.
• Track change related items, and report/escalate progress, interdependencies, and flag issues and risks.

Skills

Required Skills

• Robust experience in project management and change methodologies and skills, with proficiency in using project management methods to define, plan, schedule, and manage all aspects of a project.
• Advanced experience leading successful large scale, complex change projects throughout the lifecycle from initiation through delivery and post-launch to help reinforce new behaviors.
• Extensive experience leveraging relationships and working effectively across all levels of an organization with internal and external stakeholders.
• Experience managing projects and driving results in rapid and complex changing work environments.
• Experience implementing and/or improving shared services function preferred.
• Experience in Utility sector a plus.