SER Application Support (Windows / OCP / DevOps)

Toronto, ON, CA • Posted 20 hours ago • Updated 20 hours ago

Contract W2

Contract Corp To Corp

On-site

Depends on Experience

Fitment

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Job Details

Skills

Application Support
Banking
Bash
Change Management
Cloud Computing
Communication
Continuous Integration and Development
Dashboard

Summary

We are looking for SER Application Support (Windows / OCP / DevOps) for our client in Toronto, ON

Job Title: SER Application Support (Windows / OCP / DevOps)

Job Location: Toronto, ON

Job Type: Contract

Job Description:

Responsibilities:

Provide Level 2 application and platform support for enterprise applications hosted on Windows and OpenShift OCP.
Monitor system health application performance and container workloads to ensure high availability and resilience.
Troubleshoot and resolve production incidents perform root cause analysis RCA and implement permanent fixes.
Support and maintain CICD pipelines deployment workflows and environment stability.
Work closely with development infrastructure and cloud teams to support release deployment and change activities.
Apply SRE principles such as automation observability reliability engineering and incident prevention
Develop and maintain runbooks SOPs dashboards and operational documentation.
Participate in oncall rotations and actively support major incident management.
Identify opportunities to improve reliability through automation scripting and DevOps tools.

Required Skills Experience:

Strong experience in Application Support SRE or Production Support roles.
Handson experience with.
Windows Server application support troubleshooting performance analysis.
OpenShift Container Platform OCP monitoring deployment support and container lifecycle troubleshooting.
DevOps practices including CICD automation and infrastructure reliability.
Experience supporting missioncritical applications in large enterprise environments.
Strong understanding of incident problem and change management processes.
Ability to analyze logs alerts metrics and dashboards to quickly restore services.
Excellent communication skills and ability to work effectively with crossfunctional teams.

Nice To Have:

Experience in banking or financial services.
Exposure to scripting or automation PowerShell Bash Python etc.
Experience with monitoring and observability tools.
Understanding of ITIL processes and regulated environments.
Exposure to cloudnative or hybrid platforms.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: ON_SAWO_0202
Posted 20 hours ago

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SER Application Support (Windows / OCP / DevOps)

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Job Details

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