Technical Project Manager (with WMS) - W2 - Posted by Tauqeer

Direct end-to-end WMS launch experience (cutover ? go-live ? hypercare).
Strong technical fluency with integrations (OMS ? WMS, WMS ? Carrier).
Proven critical path + RAID management (tripwires, mitigations, go/no-go).
Operational readiness experience (SOPs, training, staffing, pilot lanes).
Cutover leadership including rollback, data loads, and reconciliation.
6+ years Technical PM experience leading complex, timeline-critical programs

Job Description: This Technical Project Manager will own the end-to-end program delivery for the high-quality launch of our new Warehouse Management System. This role is accountable for building and maintaining a highly detailed, integrated project plan (including a Gantt-style timeline), aligning cross-functional partners, and proactively identifying risks ad dependencies to keep the program on track for a successful go-live. This role requires hands-on, ground-level execution leadership not just tools and process.

Responsibilities:

Own the master plan: Create, maintain, and continuously refine a detailed program tracker/timeline ?Gantt-level fidelity) spanning all workstreams, milestones, dependencies, critical path, and go-live/hypercare activities.

Establish clear rules of the road? for plan granularity, ownership, acceptance criteria, and change control so the plan is a trusted source of truth.

Drive execution and accountability: Partner with Engineering, Product, Operations/Fulfillment, IT, vendors, and leaders to secure LOEs, timelines, resourcing, and commitment status for every task and sub-task then actively drive follow-through to completion.

Unblock and escalate effectively: Surface misalignment early, clarify decision owners, force crisp tradeoffs, and use explicit escalation triggers when commitments slip.

Run risk and dependency management with rigor: Maintain a living RAID (Risks, Assumptions, Issues, Dependencies) tied to critical path and operational impact.

Define leading indicators ( tripwires?), assign mitigation owners, track dated next steps, and connect risks to go/no-go readiness.

Lead stakeholder engagement: Build strong relationships across stakeholders and task owners to keep plans current, unblock decisions, and drive timely delivery asking probing, context-aware questions to uncover gaps, risks, and success criteria.

Establish operating rhythm and reporting: Set effective cadences (standups, milestone reviews, exec readouts), run meetings with clear agendas/outcomes, and produce decision-ready updates (critical path shifts, top risks/mitigations, dependency health, and clear asks).

Organize incoming work: Build systems for request intake/triage, prioritization, and scheduling to protect the launch plan while handling emergent needs, with lightweight change control to separate launch-critical changes from post-launch work.

Quality- and ops-focused delivery: Coordinate cross-team testing readiness, integration sequencing, data/cutover considerations, launch readiness checkpoints, training/SOP readiness, staffing constraints, phased rollout planning (as needed), hypercare metrics, and rollback/contingency planning.

Requirements:

6+ years in Technical Project/Program Management with demonstrated success delivering complex, multi-year, multi-organization, timeline-critical programs.

Proven ability to build and manage high-detail integrated plans and drive execution across teams with competing priorities.

Strong technical fluency: able to understand architectures and integrations well enough to challenge assumptions and manage dependencies without being the engineer; able to speak fluently and unscripted about prior system integration work (interfaces, sequencing, testing strategy, cutover considerations).

Excellent stakeholder management, communication, and facilitation skills able to earn trust, influence without authority, and drive clarity in ambiguity, including escalation management.

Expertise with common tooling (e.g., Jira/Confluence, Smartsheet/MS Project, Google Suite) and disciplined operating mechanisms (RAID, critical path management, change control). Tools are table-stakes; execution depth and operational judgment are the differentiators.

Nice to have: Supply chain, warehouse fulfillment, or WMS domain experience; experience launching systems in operational environments (distribution centers, fulfillment operations) with phased rollouts and hypercare support.