Claims Center BA II

Sanford, FL, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

On-site

$120000/yr

Vaco by Highspring

Fitment

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Job Details

Skills

Summary

Business Analyst II

Role Overview

The Business Analyst II serves as a critical liaison between business stakeholders and IT delivery teams, translating complex business needs into clear, actionable technical requirements. This role focuses heavily on Guidewire ClaimCenter, system integrations, and driving business and system changes through the full Software Development Life Cycle (SDLC) in an agile environment.

Key Responsibilities

Partner with business and functional teams to analyze, document, and clarify change requests submitted to IT
Assess the impact of business process changes on technical requirements, system integrations, and downstream dependencies
Collaborate with solution architects and developers on system design and integration planning
Own requirements artifacts including Software Requirements Specifications (SRS), use cases, technical requirements, wireframes, and system flow diagrams
Drive initiatives through the full SDLC, ensuring solutions are well-documented, developed, tested, and successfully deployed
Act as the primary liaison between business leads, development teams, QA, and support teams
Support User Acceptance Testing (UAT) and go?live activities as needed
Work with QA teams to ensure test cases are accurate and cover both primary and alternative system paths
Assist Operations teams by triaging production issues prior to development escalation
Develop deep expertise in Guidewire ClaimCenter functionality and system implementations

Required Qualifications

4+ years of experience as an IT Business Analyst supporting Guidewire ClaimCenter initiatives
Strong understanding of the claims lifecycle, integrations, out?of?the?box (OOTB) functionality, product models, and business rules
Demonstrated experience troubleshooting incidents and system issues in production environments
Proven experience working in agile delivery frameworks
Advanced skills in writing detailed requirements documentation, including SRS, use cases, user stories, and wireframes
Hands-on experience using defect and ticketing tools such as Jira, Rally, or similar platforms
Comfortable working in cross?functional teams with competing priorities
Strong facilitation and negotiation skills to align stakeholders on requirements
Proficient using web browser development and debugging tools

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115369
Position Id: 474363
Posted 2 hours ago

Company Info

About Vaco by Highspring

Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than 10,000 employees across more than 45 offices worldwide, Highspring gives partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at vaco.com. 

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