Site MES IT Coordinator

Role: Site MES IT Coordinator

Role : Remote working

The Site MES IT Coordinator serves as the primary site-level IT and MES liaison responsible for coordinating Manufacturing Execution System (MES) implementation, deployment, and ongoing operational support across manufacturing facilities. This role acts as the critical interface between site operations, Quality, MSAT, Validation, IT/OT teams, Global MES organizations, vendors, system integrators, and offshore development teams.

The successful candidate will possess strong expertise in MES platforms, manufacturing operations, and digital manufacturing technologies, ensuring seamless execution of MES programs from project initiation through go-live, hypercare, and steady-state support. The role will also drive automation and digital transformation initiatives that improve operational efficiency, data visibility, compliance, and plant connectivity.

Key Responsibilities

MES Project Coordination & Site Governance

• Serve as the primary site-level IT coordinator and governance contact for MES implementation and support activities.
• Act as the central point of communication between site stakeholders, Global MES teams, vendors, system integrators, and offshore delivery teams.
• Coordinate all phases of the MES lifecycle, including:
  • Requirements gathering
  • Solution design
  • Configuration and build
  • Testing and validation support
  • Training and user readiness
  • Go-live and hypercare
  • Support transition and steady-state operations
• Track and manage site-level actions, risks, issues, dependencies, decisions, and readiness activities.
• Facilitate technical and functional workshops between business users and MES delivery teams.
• Drive alignment between local manufacturing processes and enterprise MES standards/templates.

Business Process & Requirements Management

• Support business process reengineering initiatives to improve manufacturing execution and operational efficiency.
• Capture and document business requirements, process gaps, user needs, and local operational constraints.
• Translate site requirements into clear and actionable MES functional and technical specifications.
• Ensure business requirements are effectively communicated to development, configuration, and support teams.

Site Readiness & Deployment Support

• Coordinate site readiness activities including:
  • Infrastructure readiness
  • User access management
  • Shop-floor devices
  • Barcode scanners
  • Label printers
  • Operator terminals
  • System interfaces
  • Network connectivity
• Support testing activities by coordinating user participation, issue resolution, and closure of testing actions.
• Assist with training preparation, execution, and user adoption initiatives.

Automation & Digital Manufacturing Leadership

• Lead automation and data integration projects across manufacturing sites from concept through commissioning and operational adoption.
• Coordinate technical delivery across:
  • MES platforms (Rockwell MES, PharmaSuite, Siemens Opcenter, MasterControl, PAS-X, etc.)
  • SCADA systems (Ignition, Wonderware, AVEVA, etc.)
  • DCS platforms (Emerson DeltaV and similar systems)
  • Data collection and historian technologies (OPC, AVEVA PI, Kepware, Litmus, etc.)
• Design and implement secure, scalable, and reliable shop-floor data collection architectures.
• Support Connected Plant and Industry 4.0 initiatives to improve plant maturity, operational visibility, and data-driven decision-making.

Compliance, Validation & Documentation

• Coordinate MES-related documentation readiness including:
  • SOPs
  • Work Instructions
  • User Guides
  • Training Materials
  • Support Documentation
• Partner with Quality and Validation teams to support CSV activities and compliance requirements.
• Ensure MES solutions align with applicable regulatory and industry standards, including:
  • GMP
  • GAMP 5
  • Annex 11 & Annex 22
  • 21 CFR Part 11
  • Data Integrity requirements
  • Cybersecurity best practices
• Maintain documentation for decisions, issue resolutions, knowledge transfer activities, and support handovers.

Operational Support & Continuous Improvement

• Manage site-level MES governance, including:
  • Demand management
  • Change requests
  • Incident and problem management
  • Prioritization and escalation
• Coordinate L2/L3 MES support activities following implementation.
• Ensure MES systems do not negatively impact manufacturing operations.
• Identify recurring issues, training gaps, process inefficiencies, and improvement opportunities.
• Coordinate impact assessments, testing, documentation updates, training, and deployment activities for MES enhancements and changes.

Vendor & Stakeholder Management

• Build and maintain strong relationships with:
  • Operations
  • Manufacturing Science & Technology (MSAT)
  • Quality Assurance
  • Validation
  • Site IT/OT Teams
  • Global MES Teams
  • Infrastructure Teams
  • Vendors and System Integrators
• Manage third-party vendors and delivery partners to ensure compliance with technical, quality, cost, and schedule expectations.
• Champion change management initiatives and drive successful adoption of digital manufacturing solutions.

Qualifications

• Equivalent industry experience may be considered.

Experience

• 8+ years of experience supporting MES implementations or manufacturing IT projects within regulated manufacturing environments.
• 5+ years of experience coordinating cross-functional teams during system deployments, upgrades, and operational support.
• 5+ years of demonstrated experience supporting manufacturing operations and shop-floor systems.
• 5+ years of experience working with global teams, vendors, system integrators, and offshore delivery organizations.

Required Skills & Competencies

Technical Skills

• 5+ years of strong understanding of Manufacturing Execution Systems (MES) and manufacturing operations.
• 5+ years of hands-on or functional knowledge of MES platforms such as:
  • Rockwell MES (preferred)
  • Werum PAS-X
  • Siemens Opcenter
  • PharmaSuite
  • MasterControl
• 5+ years of understanding of MES integrations with:
  • ERP systems
  • LIMS
  • Automation systems
  • Barcode and labeling systems
  • Reporting and analytics platforms
  • Shop-floor devices
• Knowledge of SCADA, DCS, OPC, historian, and industrial connectivity technologies.
• Understanding of infrastructure, user access management, and manufacturing system support processes.